2024.1.10 - Kinetic Browser - Launching Classic Screens - Custom Context Menu Items missing

2024.1.10
Launch Epicor in Browser, Load Job Entry Classic, right click open with on job number or part number and the standard context menu items appear but no custom context menu items get loaded.
Has anyone found a workaround for this?

1 Like

Just so I understand, you are trying to use the context menu in the browser to open the classic client, or are you saying that after the classic client opens the context menus don’t work?

A couple of screenshots may help me understand, you know a picture =1000 words and all that… :grin:

After launching classic client the custom context menu items we added in are not loading. This appears to be with all classic client screens.

Sounds like a :beetle:

1 Like

We are onprem but when we upgraded to 2024.1 we lost all of our custom context menus items. Just had to rebuild them once they were all flushed out.

1 Like

Number: PRB0283904 State: Work in Progress
PD State: Accepted – Not Yet Planned Product: Kinetic/ERP
Fixed in release

Short description: Opening Classic Programs (Job Entry) from Kinetic Browser Session - Doesn’t load Context Menu Items added by customer

PROBLEM DESCRIPTION:
Opening Classic Job Entry form from the browser results in loss of custom context menu when right clicking in Job Entry field and selecting Open with

EXPECTED BEHAVIOR:
Open is Classic form from client, should behave the same way when opening in Browser

2024-10-17 07:46:14 PDT - Development Notes
Problem PRB0283904 have been updated:
PD State have been updated to: Accepted – Not Yet Planned