I don’t know if anyone else is having thus issue. We are unable to print a customized Pack Slip (standard pack slip works). This is NOT a surprise - we found this testing Pilot over a month ago and gave support multiple warnings that this issue needed to be fixed before Go-Live. I thought OK mayb…

Thank you @Evan_Purdy I was so excited to get the fix applied I forgot to check the solution. Done, DaveO

FYI: Support is showing an update from “Development” that this will be fixed in 2026.1. “High priority” and “Escalation” appear to be shadows :frowning: DaveO

As @Randy explained @ReneZ add it anyway. The Carton table was added as part of the new Base RDD Requirement so even though it isn’t listed in base it is required for it to exist so adding it to your custom RDD fixes the problem. Please note that the Name is very important and must match the expect…

Thank you, Jose! I missed the point of starting to add the table. You’re awesome!

@josecgomez - I followed this step by step. Was perfect. Appreciate you.

I’ve got a client who’s got this issue, both my client and I put in a ticket on this. I got the standard “fixed in 2026.1” reply from support, he actually had support send a link to this post! Thanks for the fix!

Support is sending out a link to this post now. Thanks Jose! Worked for us.

@josecgomez should start charging per link sent to this post :laughing:

Thank you! I opened a case with Epicor on Monday morning about this error, and they just directed me to your post as a “workaround” , while they work on a fix themselves.

Thank you! Thank you! Thank you! You are an Epicor genius!

Epicor User Help Forum

2025.2.7 Unable to print Pack Slips

Kinetic ERP

show post in topic

Home
Categories
Guidelines
Terms of Service
Privacy Policy

Powered by Discourse, best viewed with JavaScript enabled