Hello!
We had converted our Pilot system to 2026.103 about a month ago. Everything broke. Couldn’t access anything, it was terrible. We reverted back to 2026.100.9, then a week ago, we were reupgraded to 103.
Besides the font changing, everything seemed all good now. Until we came across multiple completely missing custom dashboards. No trace of them anywhere. Not in Menu Maintenance, not in Application Studio, not on the Menu Search, almost like it was completely deleted. They were there in 2026.100.9.
There’s a custom dashboard used for reports, sets it up in a PDF to print, that’s completely gone except it is still in BAQ Reports and Menu Maintenance. But for some reason it does not show up when searched for.
When opening App Studio in one specific company, ensuring in the link it is in that company, then opening something in App Studio, then clicking preview, I am sent to another company. So there seems to be something wrong with routing the company you are in.
Furthermore, I was in the process of creating an entry screen, not published but just sitting in App Studio in Pilot only. It’s still there, but when I click into it, absolutely nothing loads. I’ve refreshed, cache cleared, logged in and out, all the possibilities with no solution and my coworkers get the same thing. We had another situation like this, but thankfully we had it published in Live, and an export and an import of the same exact dashboard fixed it in Pilot. I also have got a PR number for Epicor Dev’s to look at this bug.
Another thing I found was in Server File Download, where we can Directory Type admin to see information on the Correlation ID errors, admin has vanished. (Currently in as a PR, Accepted not yet Planned)
I am going to continue to look for other custom dashboards that may have been erased in the upgrade, but I am worried when Live is upgraded, there may be more “deleted” custom dashboards that will be gone for good in Epicor’s black hole.
I’m not looking for solutions with this post, but my question is, has anyone upgraded to 103 and found any similar issues? I will continue to edit this post with errors I find and maybe when everyone is upgraded, they will be fixed, or we will be in the same boat, and we can all cry together.
