5.1: No EmpBasic record is available

I am not using AMM, or Citrix for these stations. Plant Floor data
collection replaced our "standard" Office Data Collection clock in screen
after V4.0, to great frustration of our shop employees who were no longer
able to see at a glance whether they were clocked in or not.

At this point I am wondering whether a reboot of the server will do any
good....

Paul

-----Original Message-----
From: Michael D. Howard [mailto:mike@...]
Sent: Thursday, May 22, 2003 9:37 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] 5.1: No EmpBasic record is available


From your phrasing "Plant Floor data collection" I take it you are running
the AMM?

We use the AMM and we had similar errors off and on for months. Sporadic and
not
easily reproduced.

Do you also run with Citrix?
-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Thursday, May 22, 2003 8:00 AM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] 5.1: No EmpBasic record is available


Over the last few days I have been getting error messages when people try
to
clock in using the Plant Floor data collection terminals:
No EmpBasic record is available. (91)
and;
A valid Employee ID is required
There are no problems using the Office Data Collection interface.
Multiple
stations have this problem, which rules out bad keyboards. I have
rebooted
all of the offending stations, and cleared their Vantage working
directories
as well.

Just wondering if anyone has seen this behavior before? It seems like
their
was a thread on this one a while back, but I can't find it....


TIA,

Paul

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Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
Over the last few days I have been getting error messages when people try to
clock in using the Plant Floor data collection terminals:
No EmpBasic record is available. (91)
and;
A valid Employee ID is required
There are no problems using the Office Data Collection interface. Multiple
stations have this problem, which rules out bad keyboards. I have rebooted
all of the offending stations, and cleared their Vantage working directories
as well.

Just wondering if anyone has seen this behavior before? It seems like their
was a thread on this one a while back, but I can't find it....


TIA,

Paul
From your phrasing "Plant Floor data collection" I take it you are running
the AMM?

We use the AMM and we had similar errors off and on for months. Sporadic and
not
easily reproduced.

Do you also run with Citrix?
-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Thursday, May 22, 2003 8:00 AM
To: 'vantage@yahoogroups.com'
Subject: [Vantage] 5.1: No EmpBasic record is available


Over the last few days I have been getting error messages when people try
to
clock in using the Plant Floor data collection terminals:
No EmpBasic record is available. (91)
and;
A valid Employee ID is required
There are no problems using the Office Data Collection interface.
Multiple
stations have this problem, which rules out bad keyboards. I have
rebooted
all of the offending stations, and cleared their Vantage working
directories
as well.

Just wondering if anyone has seen this behavior before? It seems like
their
was a thread on this one a while back, but I can't find it....


TIA,

Paul

Yahoo! Groups Sponsor

Select
MakeAcuraAudiBMWCadillacChevroletChryslerDodgeFordGMCHondaInfinitiJaguarJeep
LexusLincolnMazdaMercedes-BenzMitsubishiNissanPontiacPorscheToyotaVolkswagen
VolvoOther



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]