6.1 Data Collection License not being released

Yahoo Archive
1
Check your license. Make sure it says you have the expected number of DC
licenses.



If all else fails, REBOOT.



Edward F. Fox, Jr., CPA

Controller

Maxson Automatic Machinery Company

Phone 401-596-0162 a Fax 401-596-1050

www.maxsonautomatic.com

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
randyduly
Sent: Tuesday, September 09, 2008 10:03 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: 6.1 Data Collection License not being released



Isn't the ENDACT.R used for ending activity on a user? I forgot to
mentioned in my orginal reply that my problem usually is that you
can't log the Data Collection terminal back on, because of the "Max.
number of users have been exceeded".

Then if you look in Promon or the Connected User screen to ensure
that there are not duplicate data collection terminal sessions opens
and that you have not exceeded your number of data collection
licenses or any "hung" sessions. Everything looks fine. The computer
that is getting the "Max # of users" message is not listed in either
screen and I still don't show exceeding that number.

So my question is how to you reset your license counter or remedy the
problem without rebooting the Vantage server?

I thought there was a command or script that you can run.

Thanks for the help.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com, "Edward
F. Fox, Jr." <efox@...> wrote:
>
> You can access endact via the conversion programs on the system
management
> menu in V 6.1.
>
>
>
> Edward F. Fox, Jr., CPA
>
> Controller
>
> Maxson Automatic Machinery Company
>
> Phone 401-596-0162 Fax 401-596-1050
>
> www.maxsonautomatic.com
>
> _____
>
> From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf Of
> Manasa Reddy
> Sent: Monday, September 08, 2008 1:55 PM
> To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> Subject: RE: [Vantage] 6.1 Data Collection License not being
released
>
>
>
> YOU HAVE TO ASK TECH SUPPORT FOR THE ENDACT.R PROGRAM...THIS WILL
> DEFINITELY HELP IN 6.1
>
> SORRY FOR THE CAPS.....TOO LAZY TO TAKE OFF!
>
>
>
> M. Manasa Reddy
> manasa@weldcoa. <mailto:manasa%40weldcoa.com> com
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> [mailto:vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com] On
> Behalf
> Of randyduly
> Sent: Monday, September 08, 2008 12:52 PM
> To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> Subject: [Vantage] 6.1 Data Collection License not being released
>
> We are on Vantage 6.10.541 and periodically we run into a problem
with
> our data collection license not being released when a data
collection
> terminal is logged out. You can look in ProMon or use "Connected
User"
> screen and you will not find the terminal listed. Of course you can
> reboot the Vantage Server to correct the problem, but this is not a
> convenient option.
>
> I remember that their use to be a command or a script that you
could
> run to to reset the data collection license count. Does anybody
know
> what it is?
>
> Thanks in advance.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
2
We are on Vantage 6.10.541 and periodically we run into a problem with
our data collection license not being released when a data collection
terminal is logged out. You can look in ProMon or use "Connected User"
screen and you will not find the terminal listed. Of course you can
reboot the Vantage Server to correct the problem, but this is not a
convenient option.

I remember that their use to be a command or a script that you could
run to to reset the data collection license count. Does anybody know
what it is?

Thanks in advance.
3
YOU HAVE TO ASK TECH SUPPORT FOR THE ENDACT.R PROGRAM...THIS WILL
DEFINITELY HELP IN 6.1

SORRY FOR THE CAPS.....TOO LAZY TO TAKE OFF!



M. Manasa Reddy
manasa@...
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of randyduly
Sent: Monday, September 08, 2008 12:52 PM
To: vantage@yahoogroups.com
Subject: [Vantage] 6.1 Data Collection License not being released



We are on Vantage 6.10.541 and periodically we run into a problem with
our data collection license not being released when a data collection
terminal is logged out. You can look in ProMon or use "Connected User"
screen and you will not find the terminal listed. Of course you can
reboot the Vantage Server to correct the problem, but this is not a
convenient option.

I remember that their use to be a command or a script that you could
run to to reset the data collection license count. Does anybody know
what it is?

Thanks in advance.






[Non-text portions of this message have been removed]
4
You can access endact via the conversion programs on the system management
menu in V 6.1.



Edward F. Fox, Jr., CPA

Controller

Maxson Automatic Machinery Company

Phone 401-596-0162 a Fax 401-596-1050

www.maxsonautomatic.com

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Manasa Reddy
Sent: Monday, September 08, 2008 1:55 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] 6.1 Data Collection License not being released



YOU HAVE TO ASK TECH SUPPORT FOR THE ENDACT.R PROGRAM...THIS WILL
DEFINITELY HELP IN 6.1

SORRY FOR THE CAPS.....TOO LAZY TO TAKE OFF!



M. Manasa Reddy
manasa@weldcoa. <mailto:manasa%40weldcoa.com> com
P: 630-806-2000
F: 630-806-2001


________________________________

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf
Of randyduly
Sent: Monday, September 08, 2008 12:52 PM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: [Vantage] 6.1 Data Collection License not being released

We are on Vantage 6.10.541 and periodically we run into a problem with
our data collection license not being released when a data collection
terminal is logged out. You can look in ProMon or use "Connected User"
screen and you will not find the terminal listed. Of course you can
reboot the Vantage Server to correct the problem, but this is not a
convenient option.

I remember that their use to be a command or a script that you could
run to to reset the data collection license count. Does anybody know
what it is?

Thanks in advance.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
5
Isn't the ENDACT.R used for ending activity on a user? I forgot to
mentioned in my orginal reply that my problem usually is that you
can't log the Data Collection terminal back on, because of the "Max.
number of users have been exceeded".

Then if you look in Promon or the Connected User screen to ensure
that there are not duplicate data collection terminal sessions opens
and that you have not exceeded your number of data collection
licenses or any "hung" sessions. Everything looks fine. The computer
that is getting the "Max # of users" message is not listed in either
screen and I still don't show exceeding that number.

So my question is how to you reset your license counter or remedy the
problem without rebooting the Vantage server?

I thought there was a command or script that you can run.

Thanks for the help.

--- In vantage@yahoogroups.com, "Edward F. Fox, Jr." <efox@...> wrote:
>
> You can access endact via the conversion programs on the system
management
> menu in V 6.1.
>
>
>
> Edward F. Fox, Jr., CPA
>
> Controller
>
> Maxson Automatic Machinery Company
>
> Phone 401-596-0162 a Fax 401-596-1050
>
> www.maxsonautomatic.com
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf Of
> Manasa Reddy
> Sent: Monday, September 08, 2008 1:55 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] 6.1 Data Collection License not being
released
>
>
>
> YOU HAVE TO ASK TECH SUPPORT FOR THE ENDACT.R PROGRAM...THIS WILL
> DEFINITELY HELP IN 6.1
>
> SORRY FOR THE CAPS.....TOO LAZY TO TAKE OFF!
>
>
>
> M. Manasa Reddy
> manasa@weldcoa. <mailto:manasa%40weldcoa.com> com
> P: 630-806-2000
> F: 630-806-2001
>
>
> ________________________________
>
> From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> [mailto:vantage@yahoogroups <mailto:vantage%
40yahoogroups.com> .com] On
> Behalf
> Of randyduly
> Sent: Monday, September 08, 2008 12:52 PM
> To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
> Subject: [Vantage] 6.1 Data Collection License not being released
>
> We are on Vantage 6.10.541 and periodically we run into a problem
with
> our data collection license not being released when a data
collection
> terminal is logged out. You can look in ProMon or use "Connected
User"
> screen and you will not find the terminal listed. Of course you can
> reboot the Vantage Server to correct the problem, but this is not a
> convenient option.
>
> I remember that their use to be a command or a script that you
could
> run to to reset the data collection license count. Does anybody
know
> what it is?
>
> Thanks in advance.
>
> [Non-text portions of this message have been removed]
>
>
>
>
>
> [Non-text portions of this message have been removed]
>