8.0.305I client install questions

system · September 26, 2007, 11:30am

Great, thanks to all who replied. Problem resolved

Dan Shallbetter

States Electric Mfg.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of vantage
Sent: Wednesday, September 26, 2007 8:41 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: 8.0.305I client install questions

Dan, You need to stop the Sysmonsvc.exe process that is running on the
client workstation before you copy the files over.

Steve

-----Original Message-----
From: Dan Shallbetter [mailto:dans@...
<mailto:dans%40stateselectric.com> ]
Sent: September 26, 2007 8:12 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: RE: [Vantage] Re: 8.0.305I client install questions

I did try this and was stopped by a file in use cannot copy
message......... Do I need to stop the database to copy the client
folder to the local machine?

Thanks,

Dan Shallbetter

States Electric Mfg.

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf
Of jplehr
Sent: Wednesday, September 26, 2007 8:03 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: [Vantage] Re: 8.0.305I client install questions

Dan,

Have you tried to copy the "Client" folder from the Server into your
MfgSys folder on the actual client machine. Allow overwrite of
existing "Client" folder. I have had similar issues running in a
Windows environment. I am currently running in a Citrix environment
where I have created even different workarounds. Copying the folder
down to the client ususally takes care of these issues. As for the
new installs, it sounds like you got the install in but missing
something. I would try to copy here also.

Hope this helps.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com> , "Dan
Shallbetter" <dans@...> wrote:

>
> Help!
>
>
>
> Currently piloting 8.0.305 recently applied patch I. Having

problems

> updating / installing new clients. Trying to upgrade clients that

had

> patch level C installed. When launching the app. I received a access
> violation on the autoupdate.exe file on 2 out of 7 clients. Doing

first

> time client install on 4 other clients when trying to start 3 out

of 4

> return: Failure to launch Epicor.mfg.menu.main.dll or one of its
> dependencies not found. When I copy in the referenced Dll into the

local

> client803/client folder the login screen flashes briefly and nothing
> happens. I have checked entries in the database log file on the

server

> with no errors posted. All clients are XP SP2 all work at client

done

> using local admin account. All clients using the same anti-virus and
> firewall. Have compared local folder permissions on a problem

machine

> against a good machine and they seem to be the same. I have talked

with

> support a few times. Anyone else had a similar problem?
>
>
>
> Thanks,
>
>
>
> Dan Shallbetter
>
> States Electric Mfg.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]

system · September 25, 2007, 12:06pm

Help!

Currently piloting 8.0.305 recently applied patch I. Having problems
updating / installing new clients. Trying to upgrade clients that had
patch level C installed. When launching the app. I received a access
violation on the autoupdate.exe file on 2 out of 7 clients. Doing first
time client install on 4 other clients when trying to start 3 out of 4
return: Failure to launch Epicor.mfg.menu.main.dll or one of its
dependencies not found. When I copy in the referenced Dll into the local
client803/client folder the login screen flashes briefly and nothing
happens. I have checked entries in the database log file on the server
with no errors posted. All clients are XP SP2 all work at client done
using local admin account. All clients using the same anti-virus and
firewall. Have compared local folder permissions on a problem machine
against a good machine and they seem to be the same. I have talked with
support a few times. Anyone else had a similar problem?

Thanks,

Dan Shallbetter

States Electric Mfg.

[Non-text portions of this message have been removed]

system · September 26, 2007, 9:03am

Dan,

Have you tried to copy the "Client" folder from the Server into your
MfgSys folder on the actual client machine. Allow overwrite of
existing "Client" folder. I have had similar issues running in a
Windows environment. I am currently running in a Citrix environment
where I have created even different workarounds. Copying the folder
down to the client ususally takes care of these issues. As for the
new installs, it sounds like you got the install in but missing
something. I would try to copy here also.

Hope this helps.

--- In vantage@yahoogroups.com, "Dan Shallbetter" <dans@...> wrote:
>
> Help!
>
>
>
> Currently piloting 8.0.305 recently applied patch I. Having
problems
> updating / installing new clients. Trying to upgrade clients that
had
> patch level C installed. When launching the app. I received a access
> violation on the autoupdate.exe file on 2 out of 7 clients. Doing
first
> time client install on 4 other clients when trying to start 3 out
of 4
> return: Failure to launch Epicor.mfg.menu.main.dll or one of its
> dependencies not found. When I copy in the referenced Dll into the
local
> client803/client folder the login screen flashes briefly and nothing
> happens. I have checked entries in the database log file on the
server
> with no errors posted. All clients are XP SP2 all work at client
done
> using local admin account. All clients using the same anti-virus and
> firewall. Have compared local folder permissions on a problem
machine
> against a good machine and they seem to be the same. I have talked
with
> support a few times. Anyone else had a similar problem?
>
>
>
> Thanks,
>
>
>
> Dan Shallbetter
>
> States Electric Mfg.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

system · September 26, 2007, 9:11am

I did try this and was stopped by a file in use cannot copy
message......... Do I need to stop the database to copy the client
folder to the local machine?

Thanks,

Dan Shallbetter

States Electric Mfg.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of jplehr
Sent: Wednesday, September 26, 2007 8:03 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: 8.0.305I client install questions

Dan,

Have you tried to copy the "Client" folder from the Server into your
MfgSys folder on the actual client machine. Allow overwrite of
existing "Client" folder. I have had similar issues running in a
Windows environment. I am currently running in a Citrix environment
where I have created even different workarounds. Copying the folder
down to the client ususally takes care of these issues. As for the
new installs, it sounds like you got the install in but missing
something. I would try to copy here also.

Hope this helps.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , "Dan
Shallbetter" <dans@...> wrote:

>
> Help!
>
>
>
> Currently piloting 8.0.305 recently applied patch I. Having

problems

> updating / installing new clients. Trying to upgrade clients that

had

> patch level C installed. When launching the app. I received a access
> violation on the autoupdate.exe file on 2 out of 7 clients. Doing

first

> time client install on 4 other clients when trying to start 3 out

of 4

> return: Failure to launch Epicor.mfg.menu.main.dll or one of its
> dependencies not found. When I copy in the referenced Dll into the

local

> client803/client folder the login screen flashes briefly and nothing
> happens. I have checked entries in the database log file on the

server

> with no errors posted. All clients are XP SP2 all work at client

done

> using local admin account. All clients using the same anti-virus and
> firewall. Have compared local folder permissions on a problem

machine

> against a good machine and they seem to be the same. I have talked

with

> support a few times. Anyone else had a similar problem?
>
>
>
> Thanks,
>
>
>
> Dan Shallbetter
>
> States Electric Mfg.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

system · September 26, 2007, 9:32am

You would need to run UninstallSysmonSvc.bat in the client folder first....

-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Dan Shallbetter
Sent: Wednesday, September 26, 2007 9:12 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: 8.0.305I client install questions

I did try this and was stopped by a file in use cannot copy message......... Do I need to stop the database to copy the client folder to the local machine?

Thanks,

Dan Shallbetter

States Electric Mfg.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of jplehr
Sent: Wednesday, September 26, 2007 8:03 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: 8.0.305I client install questions

Dan,

Have you tried to copy the "Client" folder from the Server into your MfgSys folder on the actual client machine. Allow overwrite of existing "Client" folder. I have had similar issues running in a Windows environment. I am currently running in a Citrix environment where I have created even different workarounds. Copying the folder down to the client ususally takes care of these issues. As for the new installs, it sounds like you got the install in but missing something. I would try to copy here also.

Hope this helps.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , "Dan Shallbetter" <dans@...> wrote:
>
> Help!
>
>
>
> Currently piloting 8.0.305 recently applied patch I. Having
problems
> updating / installing new clients. Trying to upgrade clients that
had
> patch level C installed. When launching the app. I received a access
> violation on the autoupdate.exe file on 2 out of 7 clients. Doing
first
> time client install on 4 other clients when trying to start 3 out
of 4
> return: Failure to launch Epicor.mfg.menu.main.dll or one of its
> dependencies not found. When I copy in the referenced Dll into the
local
> client803/client folder the login screen flashes briefly and nothing
> happens. I have checked entries in the database log file on the
server
> with no errors posted. All clients are XP SP2 all work at client
done
> using local admin account. All clients using the same anti-virus and
> firewall. Have compared local folder permissions on a problem
machine
> against a good machine and they seem to be the same. I have talked
with
> support a few times. Anyone else had a similar problem?
>
>
>
> Thanks,
>
>
>
> Dan Shallbetter
>
> States Electric Mfg.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

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system · September 26, 2007, 9:40am

Dan, You need to stop the Sysmonsvc.exe process that is running on the
client workstation before you copy the files over.

Steve

-----Original Message-----
From: Dan Shallbetter [mailto:dans@...]
Sent: September 26, 2007 8:12 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Re: 8.0.305I client install questions

I did try this and was stopped by a file in use cannot copy
message......... Do I need to stop the database to copy the client
folder to the local machine?

Thanks,

Dan Shallbetter

States Electric Mfg.

From: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
[mailto:vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com] On
Behalf
Of jplehr
Sent: Wednesday, September 26, 2007 8:03 AM
To: vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
Subject: [Vantage] Re: 8.0.305I client install questions

Dan,

Have you tried to copy the "Client" folder from the Server into your
MfgSys folder on the actual client machine. Allow overwrite of
existing "Client" folder. I have had similar issues running in a
Windows environment. I am currently running in a Citrix environment
where I have created even different workarounds. Copying the folder
down to the client ususally takes care of these issues. As for the
new installs, it sounds like you got the install in but missing
something. I would try to copy here also.

Hope this helps.

--- In vantage@yahoogroups <mailto:vantage%40yahoogroups.com> .com
<mailto:vantage%40yahoogroups.com> , "Dan
Shallbetter" <dans@...> wrote:

>
> Help!
>
>
>
> Currently piloting 8.0.305 recently applied patch I. Having

problems

> updating / installing new clients. Trying to upgrade clients that

had

> patch level C installed. When launching the app. I received a access
> violation on the autoupdate.exe file on 2 out of 7 clients. Doing

first

> time client install on 4 other clients when trying to start 3 out

of 4

> return: Failure to launch Epicor.mfg.menu.main.dll or one of its
> dependencies not found. When I copy in the referenced Dll into the

local

> client803/client folder the login screen flashes briefly and nothing
> happens. I have checked entries in the database log file on the

server

> with no errors posted. All clients are XP SP2 all work at client

done

> using local admin account. All clients using the same anti-virus and
> firewall. Have compared local folder permissions on a problem

machine

> against a good machine and they seem to be the same. I have talked

with

> support a few times. Anyone else had a similar problem?
>
>
>
> Thanks,
>
>
>
> Dan Shallbetter
>
> States Electric Mfg.
>
>
>
>
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]