8.03.404 Upgrade Ooops

> The manual fix is to un-issue and reissue parts. Epicor is apparently
> working on a program to fix the issue if, like us, you've done a lot
> of transactions. The call number is 3094197MPS if you need the
> correction program. If it applies to you, please squeak the wheel as
> it were.

Follow up:

Epicor sent us a .r program and we ran it on a copy of last night's
live database and it has appeared to fix the problems. It seems that
it goes through and fixes the PartTran records and then recalculates
the costs of the associated jobs. Fortunately, we had not cleared WIP yet.

Mark W.
Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.

The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.

Mark W.
We converted over the weekend and just fixed this problem yesterday. We
now have three days of transactions at no cost. When I discussed with
Epicor support, they said it was a regularly occurring issue. Why would
they not notify their customers?



Andrew Best



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of mark_wonsil
Sent: Thursday, April 10, 2008 10:09 AM
To: vantage@yahoogroups.com
Subject: [Vantage] 8.03.404 Upgrade Ooops



Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.

The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.

Mark W.





[Non-text portions of this message have been removed]
The same thing happened to us. I should have warned you about it.
Luckly we found out about it after the first day and manually fixed
our costs but it could have turned into a real nightmare. Also,
another thing that didn't work while upgrading from 30x to 403 is the
Costing Burden Rate using Percent on the Resource group. luckily
there is a workaround. It only works if you change your Costing Burden
Rate to "Flat" instead of "Percent". They say this issue is fixed in
404b but i haven't tested it yet. Just be aware, because that caused
us a lot of headache.


--- In vantage@yahoogroups.com, "mark_wonsil" <mark_wonsil@...> wrote:
>
> Fair warning to those who upgrade from 30X to 400. After your upgrade,
> open Plant maintenance. For each plant, make sure there's a Plant Cost
> ID - even if you had one before. The conversion program did not
> successfully transfer ours. The Cost ID setting is now on the Action
> Menu. If you select Change Cost ID on the action menu, it should show
> you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
> YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
> going into Jobs at ZERO costs.
>
> The manual fix is to un-issue and reissue parts. Epicor is apparently
> working on a program to fix the issue if, like us, you've done a lot
> of transactions. The call number is 3094197MPS if you need the
> correction program. If it applies to you, please squeak the wheel as
> it were.
>
> Mark W.
>
I just upgraded our test db yesterday. When I went to do this, it's in the
instructions, it was already done.

I will test this however by issuing some material.


Edward F. Fox, Jr., CPA

Controller

Maxson Automatic Machinery Company

Phone 401-596-0162 a Fax 401-596-1050

www.maxsonautomatic.com <http://www.maxsonautomatic.com/>



_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
mark_wonsil
Sent: Thursday, April 10, 2008 11:09 AM
To: vantage@yahoogroups.com
Subject: [Vantage] 8.03.404 Upgrade Ooops



Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.

The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.

Mark W.






[Non-text portions of this message have been removed]
Does anyone have a way to monitor, track, and actually return parts to
suppliers that have been received and invoiced? We are having issues
returning parts for credit, especially when an item is returned to be
evaluated for credit.



Regards,





Andrew Best

Kice Industries, Inc.

P(316)744-7151

F(316)295-2412



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Andrew Best
Sent: Thursday, April 10, 2008 10:14 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] 8.03.404 Upgrade Ooops



We converted over the weekend and just fixed this problem yesterday. We
now have three days of transactions at no cost. When I discussed with
Epicor support, they said it was a regularly occurring issue. Why would
they not notify their customers?

Andrew Best

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of mark_wonsil
Sent: Thursday, April 10, 2008 10:09 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] 8.03.404 Upgrade Ooops

Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.

The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.

Mark W.

[Non-text portions of this message have been removed]





[Non-text portions of this message have been removed]
Once received (even prior to inspection), the parts are inventory. From the inspection Fail process (whether it be Receipt inspection or Inventory inspection), assign a DMR. From the DMR, you disposition the material.

If returning to vendor for credit, there is no clean native suppport process in vantage 8 (404) to notify the buyer of the failure (and the need to reorder & get an RMA to authorize the RTV shipment). All you can do from failed dispositioning from DMR is to request a Debit Memo.

After that, (with the vendor's RMA in hand) you can perform a misc shipment back to the vendor, (getting compensated via the debit memo).

The buyer will have to reorder material if it was truly a scrap RTV.

If you are sending material back for rework & return, you still need to follow the same process (debit for received value, invoice entry upon receipt of replacement material).

It is the only way to preserve the cost chain that I've seen.

Rob Brown


Andrew Best <abest@...> wrote:
Does anyone have a way to monitor, track, and actually return parts to
suppliers that have been received and invoiced? We are having issues
returning parts for credit, especially when an item is returned to be
evaluated for credit.

Regards,

Andrew Best

Kice Industries, Inc.

P(316)744-7151

F(316)295-2412

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Andrew Best
Sent: Thursday, April 10, 2008 10:14 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] 8.03.404 Upgrade Ooops

We converted over the weekend and just fixed this problem yesterday. We
now have three days of transactions at no cost. When I discussed with
Epicor support, they said it was a regularly occurring issue. Why would
they not notify their customers?

Andrew Best

From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of mark_wonsil
Sent: Thursday, April 10, 2008 10:09 AM
To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] 8.03.404 Upgrade Ooops

Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.

The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.

Mark W.

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]





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[Non-text portions of this message have been removed]
> Why would they not notify their customers?

Why indeed.

Ed wrote:

> I just upgraded our test db yesterday. When I went to do this, it's in the
> instructions, it was already done.

I did not see this in the instructions at all. I do remember setting it BEFORE
the upgrade but Epicor support said that it happens when users move from .305
to .404 straight away...)

Mark W.