Once received (even prior to inspection), the parts are inventory. From the inspection Fail process (whether it be Receipt inspection or Inventory inspection), assign a DMR. From the DMR, you disposition the material.
If returning to vendor for credit, there is no clean native suppport process in vantage 8 (404) to notify the buyer of the failure (and the need to reorder & get an RMA to authorize the RTV shipment). All you can do from failed dispositioning from DMR is to request a Debit Memo.
After that, (with the vendor's RMA in hand) you can perform a misc shipment back to the vendor, (getting compensated via the debit memo).
The buyer will have to reorder material if it was truly a scrap RTV.
If you are sending material back for rework & return, you still need to follow the same process (debit for received value, invoice entry upon receipt of replacement material).
It is the only way to preserve the cost chain that I've seen.
Rob Brown
Andrew Best <
abest@...> wrote:
Does anyone have a way to monitor, track, and actually return parts to
suppliers that have been received and invoiced? We are having issues
returning parts for credit, especially when an item is returned to be
evaluated for credit.
Regards,
Andrew Best
Kice Industries, Inc.
P(316)744-7151
F(316)295-2412
From:
vantage@yahoogroups.com [mailto:
vantage@yahoogroups.com] On Behalf
Of Andrew Best
Sent: Thursday, April 10, 2008 10:14 AM
To:
vantage@yahoogroups.com
Subject: RE: [Vantage] 8.03.404 Upgrade Ooops
We converted over the weekend and just fixed this problem yesterday. We
now have three days of transactions at no cost. When I discussed with
Epicor support, they said it was a regularly occurring issue. Why would
they not notify their customers?
Andrew Best
From:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
Of mark_wonsil
Sent: Thursday, April 10, 2008 10:09 AM
To:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Subject: [Vantage] 8.03.404 Upgrade Ooops
Fair warning to those who upgrade from 30X to 400. After your upgrade,
open Plant maintenance. For each plant, make sure there's a Plant Cost
ID - even if you had one before. The conversion program did not
successfully transfer ours. The Cost ID setting is now on the Action
Menu. If you select Change Cost ID on the action menu, it should show
you the current cost ID for the Plant. If it doesn't, CHANGE IT BEFORE
YOU DO ANY INVENTORY TRANSACTIONS!!! Our STK-MTL transactions were
going into Jobs at ZERO costs.
The manual fix is to un-issue and reissue parts. Epicor is apparently
working on a program to fix the issue if, like us, you've done a lot
of transactions. The call number is 3094197MPS if you need the
correction program. If it applies to you, please squeak the wheel as
it were.
Mark W.
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