We are adding Miscellaneous Charges to our Invoice Lines for an Energy Surcharge. This works fine for base currency, but for other currencies when I add the Miscellaneous charge, often the base currency Extended Price value for the Invoice Line changes (I assume is re-calculated) and gives an incorrect value for the line. (A few pence difference) This then means the Invoice won’t post because the debits and credits don’t balance.
Has anyone else seen this with Epicor?
We are on 10.1.400.
Define the rounding difference GL Account, so that such differences will be taken care of.
Hi,
We do have a rounding account assigned, but different rules appear to apply after a line miscellaneous charge is added to other Invoice transactions. Not sure why the Extended price for the line is recalculated when adding a Miscellaneous charge, as the sum of the quantity * price will always remain the same.
I did a quick search and I believe this was fixed in 10.2.200 by SCR 206907, it has been retrofitted to 10.1.400.39. Which 400 update are you on? Could you take the latest and see if it helps? Maybe dev support can retrofit the fix, not sure how it works for versions outside of active support.
Thanks for the reply Jonathan.
We are on 10.1.400.38. I can’t find 10.1.400.39 as a download on epicweb. Is that only for a specific market?
We could look at an version upgrade but we have a lot of customisation which is always a problem. I will try talking with support again.
You are right, there is no official 39 update, I saw the jira ticket so I assumed it was one of the latest patches for 10.1.400.
Given the changes were already moved to the 10.1.400 code line but not released, I hope they can just send you the fix directly. You can reference above SCR or Jira ERPS-91562