We’re still in the implementation phase but trying to go live soon with one company. We started out with 3rd party hosting but have now switched to the Epicor Cloud.
We are currently working with Professional Services to try and get our checks to print but we just got the second set of test results back and the checks failed again, so I thought I’d reach out here.
The test results are saying that the MICR font is too light, too small, and the character spacing is incorrect.
Professional Services are saying to update the printer drivers or try a different printer.
I’m assuming the document LOOKS correct right now, so my first thoughts are to
adjust the printer settings to make sure you are NOT printing in color (it sometimes will convert to more of a greyscale and mess with the black color)
up the resolution to 600dpi to see fi the toner will ‘fill in’ a bit better
change the image quality setting from raster to vector images processing - vector gives you a better line quality
All this depends on your printer driver of course, and I hope this helps.
