AP Checks did not print. Not on check register. Cannot reprint

Epicor ERP 10
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1

I have a ticket in with Epicor but i’m hoping for a better answer. So far, they just had me goto Actions->Process Payments and try to reprint.

Anyways,
Boss tried to print about 80 checks and they never hit the print server, therefore never went to the printer. I looked at the check register and the checks are not listed.

Error:
When trying to print checks

A valid payment number is required

When trying to delete check
image

What are our options to print these checks?

2

Turns out the knowledgebase instructions are incorrect.
Last check # should remain at 0.

Basically it will automatically assign new numbers and all you have to do is load the paper and do the normal process. ughh…

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2 Likes
4

Thanks a ton for this… really saved me today.