APM Blank Title 74232

Yahoo Archive
1
Agreed with previous places to start first. 

Regarding your other question. You can have the from email address be set dynamically. You need to add another property to your document type and then capture the from email address that you want to you. Then you can go to Routing Lists -> Find the Routing list you are using -> Click the routing lists groups tab -> select the appropriate group, click edit -> go to email options tab -> check the use Custom return email and check the box that says "when present use the value of the specified Property for the return email address." Here select the property you just setup from the drop down and you should get what you want. 

-Bobby
2
I am trying to set up a new document for APM. I disabled my ERM
service, but when I print they just sit in the spool as SHD & SPL
files. I recall when I was setting them up before that an image file
should have been created. We set up our Electronic Remit. & it has
been working. Now I try to capture that with ERM & it also just sits
as the SHD & SPL. Its been a while did I forget a step?
3
Working from memory (dangerous, I know)
After you disable ERM and print document, you need to run DLEMF tool to
convert SPL file to tiff so you can then set document field locations.
Once you have all that set up, you re-enable ERM to process spooled jobs

bw

--- In vantage@yahoogroups.com, "Michael McWilliams"
<mmcwilliams22@...> wrote:
>
> I am trying to set up a new document for APM. I disabled my ERM
> service, but when I print they just sit in the spool as SHD & SPL
> files. I recall when I was setting them up before that an image file
> should have been created. We set up our Electronic Remit. & it has
> been working. Now I try to capture that with ERM & it also just sits
> as the SHD & SPL. Its been a while did I forget a step?
>
4
You have to go into the tool and convert it to a .tiff document.



We have a shortcut on our desktop called DLEMFTool21.exe that you use to
convert the spool files to a .tiff. Then you should be able to go into the
APM administrator and map the fields.



Let me know if you need any other help.



Thank You,



Brad Ebright
MGS Inc.
178 Muddy Creek Church Rd.
Denver, PA 17517
(717)336-7528

_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Michael McWilliams
Sent: Thursday, February 12, 2009 10:27 AM
To: vantage@yahoogroups.com
Subject: [Vantage] APM



I am trying to set up a new document for APM. I disabled my ERM
service, but when I print they just sit in the spool as SHD & SPL
files. I recall when I was setting them up before that an image file
should have been created. We set up our Electronic Remit. & it has
been working. Now I try to capture that with ERM & it also just sits
as the SHD & SPL. Its been a while did I forget a step?





[Non-text portions of this message have been removed]
5
Thanks, I knew I forgot a step.

--- In vantage@yahoogroups.com, "bw2868bond" <bwalker@...> wrote:
>
> Working from memory (dangerous, I know)
> After you disable ERM and print document, you need to run DLEMF
tool to
> convert SPL file to tiff so you can then set document field
locations.
> Once you have all that set up, you re-enable ERM to process
spooled jobs
>
> bw
>
> --- In vantage@yahoogroups.com, "Michael McWilliams"
> <mmcwilliams22@> wrote:
> >
> > I am trying to set up a new document for APM. I disabled my
ERM
> > service, but when I print they just sit in the spool as SHD &
SPL
> > files. I recall when I was setting them up before that an image
file
> > should have been created. We set up our Electronic Remit. & it
has
> > been working. Now I try to capture that with ERM & it also just
sits
> > as the SHD & SPL. Its been a while did I forget a step?
> >
>
6
I now have the new document set up & it just keeps sitting in
Pending until it times out for exceeding maximum tries to process
file. Normally if I was off in my selections it would say it is not
recognized.


--- In vantage@yahoogroups.com, "Brad Ebright" <bebright@...> wrote:
>
> You have to go into the tool and convert it to a .tiff document.
>
>
>
> We have a shortcut on our desktop called DLEMFTool21.exe that you
use to
> convert the spool files to a .tiff. Then you should be able to go
into the
> APM administrator and map the fields.
>
>
>
> Let me know if you need any other help.
>
>
>
> Thank You,
>
>
>
> Brad Ebright
> MGS Inc.
> 178 Muddy Creek Church Rd.
> Denver, PA 17517
> (717)336-7528
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf Of
> Michael McWilliams
> Sent: Thursday, February 12, 2009 10:27 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] APM
>
>
>
> I am trying to set up a new document for APM. I disabled my ERM
> service, but when I print they just sit in the spool as SHD & SPL
> files. I recall when I was setting them up before that an image
file
> should have been created. We set up our Electronic Remit. & it has
> been working. Now I try to capture that with ERM & it also just
sits
> as the SHD & SPL. Its been a while did I forget a step?
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
7
If you check the properties of the failed document in the pending folder
under the Rejects tab what is the reason it gives for failing?



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Thursday, February 12, 2009 1:49 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



I now have the new document set up & it just keeps sitting in
Pending until it times out for exceeding maximum tries to process
file. Normally if I was off in my selections it would say it is not
recognized.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Brad Ebright" <bebright@...> wrote:
>
> You have to go into the tool and convert it to a .tiff document.
>
>
>
> We have a shortcut on our desktop called DLEMFTool21.exe that you
use to
> convert the spool files to a .tiff. Then you should be able to go
into the
> APM administrator and map the fields.
>
>
>
> Let me know if you need any other help.
>
>
>
> Thank You,
>
>
>
> Brad Ebright
> MGS Inc.
> 178 Muddy Creek Church Rd.
> Denver, PA 17517
> (717)336-7528
>
> _____
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf Of
> Michael McWilliams
> Sent: Thursday, February 12, 2009 10:27 AM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] APM
>
>
>
> I am trying to set up a new document for APM. I disabled my ERM
> service, but when I print they just sit in the spool as SHD & SPL
> files. I recall when I was setting them up before that an image
file
> should have been created. We set up our Electronic Remit. & it has
> been working. Now I try to capture that with ERM & it also just
sits
> as the SHD & SPL. Its been a while did I forget a step?
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
8
ERM file has exceeded maximum number of attempts to process.

--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...>
wrote:
>
> If you check the properties of the failed document in the pending
folder
> under the Rejects tab what is the reason it gives for failing?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 1:49 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM
>
>
>
> I now have the new document set up & it just keeps sitting in
> Pending until it times out for exceeding maximum tries to process
> file. Normally if I was off in my selections it would say it is
not
> recognized.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Brad Ebright" <bebright@> wrote:
> >
> > You have to go into the tool and convert it to a .tiff document.
> >
> >
> >
> > We have a shortcut on our desktop called DLEMFTool21.exe that
you
> use to
> > convert the spool files to a .tiff. Then you should be able to
go
> into the
> > APM administrator and map the fields.
> >
> >
> >
> > Let me know if you need any other help.
> >
> >
> >
> > Thank You,
> >
> >
> >
> > Brad Ebright
> > MGS Inc.
> > 178 Muddy Creek Church Rd.
> > Denver, PA 17517
> > (717)336-7528
> >
> > _____
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com> ] On
> Behalf Of
> > Michael McWilliams
> > Sent: Thursday, February 12, 2009 10:27 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] APM
> >
> >
> >
> > I am trying to set up a new document for APM. I disabled my ERM
> > service, but when I print they just sit in the spool as SHD &
SPL
> > files. I recall when I was setting them up before that an image
> file
> > should have been created. We set up our Electronic Remit. & it
has
> > been working. Now I try to capture that with ERM & it also just
> sits
> > as the SHD & SPL. Its been a while did I forget a step?
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
9
I would stop the ERM Service and go back and re-map all of my fields for
this document. Make sure that doclink is looking for an EMF file instead
of a text or PCL file. That should be found on the configurations tab
of the document's properties. I have experienced funny behavior when
dealing with the PCL or text file. Does this make sense?



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Thursday, February 12, 2009 2:13 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



ERM file has exceeded maximum number of attempts to process.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...>
wrote:
>
> If you check the properties of the failed document in the pending
folder
> under the Rejects tab what is the reason it gives for failing?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 1:49 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: APM
>
>
>
> I now have the new document set up & it just keeps sitting in
> Pending until it times out for exceeding maximum tries to process
> file. Normally if I was off in my selections it would say it is
not
> recognized.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Brad Ebright" <bebright@> wrote:
> >
> > You have to go into the tool and convert it to a .tiff document.
> >
> >
> >
> > We have a shortcut on our desktop called DLEMFTool21.exe that
you
> use to
> > convert the spool files to a .tiff. Then you should be able to
go
> into the
> > APM administrator and map the fields.
> >
> >
> >
> > Let me know if you need any other help.
> >
> >
> >
> > Thank You,
> >
> >
> >
> > Brad Ebright
> > MGS Inc.
> > 178 Muddy Creek Church Rd.
> > Denver, PA 17517
> > (717)336-7528
> >
> > _____
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com> ] On
> Behalf Of
> > Michael McWilliams
> > Sent: Thursday, February 12, 2009 10:27 AM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] APM
> >
> >
> >
> > I am trying to set up a new document for APM. I disabled my ERM
> > service, but when I print they just sit in the spool as SHD &
SPL
> > files. I recall when I was setting them up before that an image
> file
> > should have been created. We set up our Electronic Remit. & it
has
> > been working. Now I try to capture that with ERM & it also just
> sits
> > as the SHD & SPL. Its been a while did I forget a step?
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
10
Tried that a couple times. I cannot even get a simple test word
doc to process either. The standard forms are working fine so
obviously I am doing something wrong.

--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...>
wrote:
>
> I would stop the ERM Service and go back and re-map all of my
fields for
> this document. Make sure that doclink is looking for an EMF file
instead
> of a text or PCL file. That should be found on the configurations
tab
> of the document's properties. I have experienced funny behavior
when
> dealing with the PCL or text file. Does this make sense?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 2:13 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM
>
>
>
> ERM file has exceeded maximum number of attempts to process.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > If you check the properties of the failed document in the
pending
> folder
> > under the Rejects tab what is the reason it gives for failing?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 1:49 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > I now have the new document set up & it just keeps sitting in
> > Pending until it times out for exceeding maximum tries to
process
> > file. Normally if I was off in my selections it would say it is
> not
> > recognized.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Brad Ebright" <bebright@> wrote:
> > >
> > > You have to go into the tool and convert it to a .tiff
document.
> > >
> > >
> > >
> > > We have a shortcut on our desktop called DLEMFTool21.exe that
> you
> > use to
> > > convert the spool files to a .tiff. Then you should be able to
> go
> > into the
> > > APM administrator and map the fields.
> > >
> > >
> > >
> > > Let me know if you need any other help.
> > >
> > >
> > >
> > > Thank You,
> > >
> > >
> > >
> > > Brad Ebright
> > > MGS Inc.
> > > 178 Muddy Creek Church Rd.
> > > Denver, PA 17517
> > > (717)336-7528
> > >
> > > _____
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf Of
> > > Michael McWilliams
> > > Sent: Thursday, February 12, 2009 10:27 AM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] APM
> > >
> > >
> > >
> > > I am trying to set up a new document for APM. I disabled my
ERM
> > > service, but when I print they just sit in the spool as SHD &
> SPL
> > > files. I recall when I was setting them up before that an
image
> > file
> > > should have been created. We set up our Electronic Remit. & it
> has
> > > been working. Now I try to capture that with ERM & it also
just
> > sits
> > > as the SHD & SPL. Its been a while did I forget a step?
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
11
Hmm...



I'm assuming you are generating the report out of Vantage?



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Thursday, February 12, 2009 3:31 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



Tried that a couple times. I cannot even get a simple test word
doc to process either. The standard forms are working fine so
obviously I am doing something wrong.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...>
wrote:
>
> I would stop the ERM Service and go back and re-map all of my
fields for
> this document. Make sure that doclink is looking for an EMF file
instead
> of a text or PCL file. That should be found on the configurations
tab
> of the document's properties. I have experienced funny behavior
when
> dealing with the PCL or text file. Does this make sense?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 2:13 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: APM
>
>
>
> ERM file has exceeded maximum number of attempts to process.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > If you check the properties of the failed document in the
pending
> folder
> > under the Rejects tab what is the reason it gives for failing?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 1:49 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > I now have the new document set up & it just keeps sitting in
> > Pending until it times out for exceeding maximum tries to
process
> > file. Normally if I was off in my selections it would say it is
> not
> > recognized.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Brad Ebright" <bebright@> wrote:
> > >
> > > You have to go into the tool and convert it to a .tiff
document.
> > >
> > >
> > >
> > > We have a shortcut on our desktop called DLEMFTool21.exe that
> you
> > use to
> > > convert the spool files to a .tiff. Then you should be able to
> go
> > into the
> > > APM administrator and map the fields.
> > >
> > >
> > >
> > > Let me know if you need any other help.
> > >
> > >
> > >
> > > Thank You,
> > >
> > >
> > >
> > > Brad Ebright
> > > MGS Inc.
> > > 178 Muddy Creek Church Rd.
> > > Denver, PA 17517
> > > (717)336-7528
> > >
> > > _____
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf Of
> > > Michael McWilliams
> > > Sent: Thursday, February 12, 2009 10:27 AM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] APM
> > >
> > >
> > >
> > > I am trying to set up a new document for APM. I disabled my
ERM
> > > service, but when I print they just sit in the spool as SHD &
> SPL
> > > files. I recall when I was setting them up before that an
image
> > file
> > > should have been created. We set up our Electronic Remit. & it
> has
> > > been working. Now I try to capture that with ERM & it also
just
> > sits
> > > as the SHD & SPL. Its been a while did I forget a step?
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
12
Yes, I am actually only trying to Index 2 fields. One is an email
the email & the other is customer ID. They are both in the page
header of the crystal report. I put in a call to Epicor to see what
they have to say. Sometimes the APM seems so sensitive.


--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...>
wrote:
>
> Hmm...
>
>
>
> I'm assuming you are generating the report out of Vantage?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 3:31 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM
>
>
>
> Tried that a couple times. I cannot even get a simple test word
> doc to process either. The standard forms are working fine so
> obviously I am doing something wrong.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > I would stop the ERM Service and go back and re-map all of my
> fields for
> > this document. Make sure that doclink is looking for an EMF file
> instead
> > of a text or PCL file. That should be found on the
configurations
> tab
> > of the document's properties. I have experienced funny behavior
> when
> > dealing with the PCL or text file. Does this make sense?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 2:13 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > ERM file has exceeded maximum number of attempts to process.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Blake Clemens" <blake.clemens@>
> > wrote:
> > >
> > > If you check the properties of the failed document in the
> pending
> > folder
> > > under the Rejects tab what is the reason it gives for failing?
> > >
> > >
> > >
> > > Thanks,
> > >
> > > Blake Clemens
> > >
> > > DMC
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf
> > > Of Michael McWilliams
> > > Sent: Thursday, February 12, 2009 1:49 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Re: APM
> > >
> > >
> > >
> > > I now have the new document set up & it just keeps sitting in
> > > Pending until it times out for exceeding maximum tries to
> process
> > > file. Normally if I was off in my selections it would say it
is
> > not
> > > recognized.
> > >
> > > --- In vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ,
> > > "Brad Ebright" <bebright@> wrote:
> > > >
> > > > You have to go into the tool and convert it to a .tiff
> document.
> > > >
> > > >
> > > >
> > > > We have a shortcut on our desktop called DLEMFTool21.exe
that
> > you
> > > use to
> > > > convert the spool files to a .tiff. Then you should be able
to
> > go
> > > into the
> > > > APM administrator and map the fields.
> > > >
> > > >
> > > >
> > > > Let me know if you need any other help.
> > > >
> > > >
> > > >
> > > > Thank You,
> > > >
> > > >
> > > >
> > > > Brad Ebright
> > > > MGS Inc.
> > > > 178 Muddy Creek Church Rd.
> > > > Denver, PA 17517
> > > > (717)336-7528
> > > >
> > > > _____
> > > >
> > > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com> ] On
> > > Behalf Of
> > > > Michael McWilliams
> > > > Sent: Thursday, February 12, 2009 10:27 AM
> > > > To: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > > Subject: [Vantage] APM
> > > >
> > > >
> > > >
> > > > I am trying to set up a new document for APM. I disabled my
> ERM
> > > > service, but when I print they just sit in the spool as SHD
&
> > SPL
> > > > files. I recall when I was setting them up before that an
> image
> > > file
> > > > should have been created. We set up our Electronic Remit. &
it
> > has
> > > > been working. Now I try to capture that with ERM & it also
> just
> > > sits
> > > > as the SHD & SPL. Its been a while did I forget a step?
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
13
I've had many battles with APM functionality. Here is what I do when
creating a new document for APM.

I send the document to APM and let it fail.

I go to the Rejected folder in APM to make sure that is where the
document ended up.

I then open the actual "reject" folder on the server. Here is our path
\\Server Name\ERMPrint\Reject

The failed document should be in here. I right click and "send to" My
Documents

I then open the DLEMFT tool on my desktop. I browse for the document
that I just sent to My Documents

Once the document is my DLEMFT tool I convert it to a Tiff document

Next I go to Doclink Administrator\Document Types and open the document
that I am trying to create.

Click on the ERM Configuration Tab and click on the Configure button.

It opens on the ERM Options tab. Make sure Input is EMF then hit the
configure button.

Click edit until you have to locate a document at which point you would
navigate to the document you had just converted into a Tiff file

Here I capture the Document Identifier. Hit OK until you are back at
the properties screen for this document.

Next click on the ERM Properties tab and capture your email and Customer
ID fields.

Click ok until you are back at the Doclink Administrator.

Now stop and restart your Doclink ERM service and resend the document.



Is this the same procedure you are following?



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Thursday, February 12, 2009 3:47 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



Yes, I am actually only trying to Index 2 fields. One is an email
the email & the other is customer ID. They are both in the page
header of the crystal report. I put in a call to Epicor to see what
they have to say. Sometimes the APM seems so sensitive.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...>
wrote:
>
> Hmm...
>
>
>
> I'm assuming you are generating the report out of Vantage?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 3:31 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: APM
>
>
>
> Tried that a couple times. I cannot even get a simple test word
> doc to process either. The standard forms are working fine so
> obviously I am doing something wrong.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > I would stop the ERM Service and go back and re-map all of my
> fields for
> > this document. Make sure that doclink is looking for an EMF file
> instead
> > of a text or PCL file. That should be found on the
configurations
> tab
> > of the document's properties. I have experienced funny behavior
> when
> > dealing with the PCL or text file. Does this make sense?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 2:13 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > ERM file has exceeded maximum number of attempts to process.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Blake Clemens" <blake.clemens@>
> > wrote:
> > >
> > > If you check the properties of the failed document in the
> pending
> > folder
> > > under the Rejects tab what is the reason it gives for failing?
> > >
> > >
> > >
> > > Thanks,
> > >
> > > Blake Clemens
> > >
> > > DMC
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf
> > > Of Michael McWilliams
> > > Sent: Thursday, February 12, 2009 1:49 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Re: APM
> > >
> > >
> > >
> > > I now have the new document set up & it just keeps sitting in
> > > Pending until it times out for exceeding maximum tries to
> process
> > > file. Normally if I was off in my selections it would say it
is
> > not
> > > recognized.
> > >
> > > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ,
> > > "Brad Ebright" <bebright@> wrote:
> > > >
> > > > You have to go into the tool and convert it to a .tiff
> document.
> > > >
> > > >
> > > >
> > > > We have a shortcut on our desktop called DLEMFTool21.exe
that
> > you
> > > use to
> > > > convert the spool files to a .tiff. Then you should be able
to
> > go
> > > into the
> > > > APM administrator and map the fields.
> > > >
> > > >
> > > >
> > > > Let me know if you need any other help.
> > > >
> > > >
> > > >
> > > > Thank You,
> > > >
> > > >
> > > >
> > > > Brad Ebright
> > > > MGS Inc.
> > > > 178 Muddy Creek Church Rd.
> > > > Denver, PA 17517
> > > > (717)336-7528
> > > >
> > > > _____
> > > >
> > > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com> ] On
> > > Behalf Of
> > > > Michael McWilliams
> > > > Sent: Thursday, February 12, 2009 10:27 AM
> > > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > > Subject: [Vantage] APM
> > > >
> > > >
> > > >
> > > > I am trying to set up a new document for APM. I disabled my
> ERM
> > > > service, but when I print they just sit in the spool as SHD
&
> > SPL
> > > > files. I recall when I was setting them up before that an
> image
> > > file
> > > > should have been created. We set up our Electronic Remit. &
it
> > has
> > > > been working. Now I try to capture that with ERM & it also
> just
> > > sits
> > > > as the SHD & SPL. Its been a while did I forget a step?
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
14
Tried this exact procedure a couple time but still nothing. I
placed a call with Epicor last week but have not heard from them.
What printer driver are you using for the ERM printer? I am
wondering if that has anything to do with my issues.

--- In vantage@yahoogroups.com, "Blake Clemens" <blake.clemens@...>
wrote:
>
> I've had many battles with APM functionality. Here is what I do
when
> creating a new document for APM.
>
> I send the document to APM and let it fail.
>
> I go to the Rejected folder in APM to make sure that is where the
> document ended up.
>
> I then open the actual "reject" folder on the server. Here is our
path
> \\Server Name\ERMPrint\Reject
>
> The failed document should be in here. I right click and "send
to" My
> Documents
>
> I then open the DLEMFT tool on my desktop. I browse for the
document
> that I just sent to My Documents
>
> Once the document is my DLEMFT tool I convert it to a Tiff document
>
> Next I go to Doclink Administrator\Document Types and open the
document
> that I am trying to create.
>
> Click on the ERM Configuration Tab and click on the Configure
button.
>
> It opens on the ERM Options tab. Make sure Input is EMF then hit
the
> configure button.
>
> Click edit until you have to locate a document at which point you
would
> navigate to the document you had just converted into a Tiff file
>
> Here I capture the Document Identifier. Hit OK until you are back
at
> the properties screen for this document.
>
> Next click on the ERM Properties tab and capture your email and
Customer
> ID fields.
>
> Click ok until you are back at the Doclink Administrator.
>
> Now stop and restart your Doclink ERM service and resend the
document.
>
>
>
> Is this the same procedure you are following?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 3:47 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: APM
>
>
>
> Yes, I am actually only trying to Index 2 fields. One is an email
> the email & the other is customer ID. They are both in the page
> header of the crystal report. I put in a call to Epicor to see
what
> they have to say. Sometimes the APM seems so sensitive.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > Hmm...
> >
> >
> >
> > I'm assuming you are generating the report out of Vantage?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 3:31 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > Tried that a couple times. I cannot even get a simple test word
> > doc to process either. The standard forms are working fine so
> > obviously I am doing something wrong.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Blake Clemens" <blake.clemens@>
> > wrote:
> > >
> > > I would stop the ERM Service and go back and re-map all of my
> > fields for
> > > this document. Make sure that doclink is looking for an EMF
file
> > instead
> > > of a text or PCL file. That should be found on the
> configurations
> > tab
> > > of the document's properties. I have experienced funny
behavior
> > when
> > > dealing with the PCL or text file. Does this make sense?
> > >
> > >
> > >
> > > Thanks,
> > >
> > > Blake Clemens
> > >
> > > DMC
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf
> > > Of Michael McWilliams
> > > Sent: Thursday, February 12, 2009 2:13 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Re: APM
> > >
> > >
> > >
> > > ERM file has exceeded maximum number of attempts to process.
> > >
> > > --- In vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ,
> > > "Blake Clemens" <blake.clemens@>
> > > wrote:
> > > >
> > > > If you check the properties of the failed document in the
> > pending
> > > folder
> > > > under the Rejects tab what is the reason it gives for
failing?
> > > >
> > > >
> > > >
> > > > Thanks,
> > > >
> > > > Blake Clemens
> > > >
> > > > DMC
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > ________________________________
> > > >
> > > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com> ] On
> > > Behalf
> > > > Of Michael McWilliams
> > > > Sent: Thursday, February 12, 2009 1:49 PM
> > > > To: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > > Subject: [Vantage] Re: APM
> > > >
> > > >
> > > >
> > > > I now have the new document set up & it just keeps sitting
in
> > > > Pending until it times out for exceeding maximum tries to
> > process
> > > > file. Normally if I was off in my selections it would say it
> is
> > > not
> > > > recognized.
> > > >
> > > > --- In vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com> ,
> > > > "Brad Ebright" <bebright@> wrote:
> > > > >
> > > > > You have to go into the tool and convert it to a .tiff
> > document.
> > > > >
> > > > >
> > > > >
> > > > > We have a shortcut on our desktop called DLEMFTool21.exe
> that
> > > you
> > > > use to
> > > > > convert the spool files to a .tiff. Then you should be
able
> to
> > > go
> > > > into the
> > > > > APM administrator and map the fields.
> > > > >
> > > > >
> > > > >
> > > > > Let me know if you need any other help.
> > > > >
> > > > >
> > > > >
> > > > > Thank You,
> > > > >
> > > > >
> > > > >
> > > > > Brad Ebright
> > > > > MGS Inc.
> > > > > 178 Muddy Creek Church Rd.
> > > > > Denver, PA 17517
> > > > > (717)336-7528
> > > > >
> > > > > _____
> > > > >
> > > > > From: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com>
> > > > [mailto:vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com>
> > > <mailto:vantage%
> > > 40yahoogroups.com> ] On
> > > > Behalf Of
> > > > > Michael McWilliams
> > > > > Sent: Thursday, February 12, 2009 10:27 AM
> > > > > To: vantage@yahoogroups.com <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com>
> > > > > Subject: [Vantage] APM
> > > > >
> > > > >
> > > > >
> > > > > I am trying to set up a new document for APM. I disabled
my
> > ERM
> > > > > service, but when I print they just sit in the spool as
SHD
> &
> > > SPL
> > > > > files. I recall when I was setting them up before that an
> > image
> > > > file
> > > > > should have been created. We set up our Electronic Remit.
&
> it
> > > has
> > > > > been working. Now I try to capture that with ERM & it also
> > just
> > > > sits
> > > > > as the SHD & SPL. Its been a while did I forget a step?
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > [Non-text portions of this message have been removed]
> > > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>
15
The driver we're using is "HP LaserJet 5".



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Monday, February 16, 2009 10:17 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



Tried this exact procedure a couple time but still nothing. I
placed a call with Epicor last week but have not heard from them.
What printer driver are you using for the ERM printer? I am
wondering if that has anything to do with my issues.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Blake Clemens" <blake.clemens@...>
wrote:
>
> I've had many battles with APM functionality. Here is what I do
when
> creating a new document for APM.
>
> I send the document to APM and let it fail.
>
> I go to the Rejected folder in APM to make sure that is where the
> document ended up.
>
> I then open the actual "reject" folder on the server. Here is our
path
> \\Server Name\ERMPrint\Reject
>
> The failed document should be in here. I right click and "send
to" My
> Documents
>
> I then open the DLEMFT tool on my desktop. I browse for the
document
> that I just sent to My Documents
>
> Once the document is my DLEMFT tool I convert it to a Tiff document
>
> Next I go to Doclink Administrator\Document Types and open the
document
> that I am trying to create.
>
> Click on the ERM Configuration Tab and click on the Configure
button.
>
> It opens on the ERM Options tab. Make sure Input is EMF then hit
the
> configure button.
>
> Click edit until you have to locate a document at which point you
would
> navigate to the document you had just converted into a Tiff file
>
> Here I capture the Document Identifier. Hit OK until you are back
at
> the properties screen for this document.
>
> Next click on the ERM Properties tab and capture your email and
Customer
> ID fields.
>
> Click ok until you are back at the Doclink Administrator.
>
> Now stop and restart your Doclink ERM service and resend the
document.
>
>
>
> Is this the same procedure you are following?
>
>
>
> Thanks,
>
> Blake Clemens
>
> DMC
>
>
>
>
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
Behalf
> Of Michael McWilliams
> Sent: Thursday, February 12, 2009 3:47 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: APM
>
>
>
> Yes, I am actually only trying to Index 2 fields. One is an email
> the email & the other is customer ID. They are both in the page
> header of the crystal report. I put in a call to Epicor to see
what
> they have to say. Sometimes the APM seems so sensitive.
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com> ,
> "Blake Clemens" <blake.clemens@>
> wrote:
> >
> > Hmm...
> >
> >
> >
> > I'm assuming you are generating the report out of Vantage?
> >
> >
> >
> > Thanks,
> >
> > Blake Clemens
> >
> > DMC
> >
> >
> >
> >
> >
> >
> >
> > ________________________________
> >
> > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com> ] On
> Behalf
> > Of Michael McWilliams
> > Sent: Thursday, February 12, 2009 3:31 PM
> > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> > Subject: [Vantage] Re: APM
> >
> >
> >
> > Tried that a couple times. I cannot even get a simple test word
> > doc to process either. The standard forms are working fine so
> > obviously I am doing something wrong.
> >
> > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com> ,
> > "Blake Clemens" <blake.clemens@>
> > wrote:
> > >
> > > I would stop the ERM Service and go back and re-map all of my
> > fields for
> > > this document. Make sure that doclink is looking for an EMF
file
> > instead
> > > of a text or PCL file. That should be found on the
> configurations
> > tab
> > > of the document's properties. I have experienced funny
behavior
> > when
> > > dealing with the PCL or text file. Does this make sense?
> > >
> > >
> > >
> > > Thanks,
> > >
> > > Blake Clemens
> > >
> > > DMC
> > >
> > >
> > >
> > >
> > >
> > >
> > >
> > > ________________________________
> > >
> > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com> ] On
> > Behalf
> > > Of Michael McWilliams
> > > Sent: Thursday, February 12, 2009 2:13 PM
> > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] Re: APM
> > >
> > >
> > >
> > > ERM file has exceeded maximum number of attempts to process.
> > >
> > > --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com> ,
> > > "Blake Clemens" <blake.clemens@>
> > > wrote:
> > > >
> > > > If you check the properties of the failed document in the
> > pending
> > > folder
> > > > under the Rejects tab what is the reason it gives for
failing?
> > > >
> > > >
> > > >
> > > > Thanks,
> > > >
> > > > Blake Clemens
> > > >
> > > > DMC
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > ________________________________
> > > >
> > > > From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > [mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com> ] On
> > > Behalf
> > > > Of Michael McWilliams
> > > > Sent: Thursday, February 12, 2009 1:49 PM
> > > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > > Subject: [Vantage] Re: APM
> > > >
> > > >
> > > >
> > > > I now have the new document set up & it just keeps sitting
in
> > > > Pending until it times out for exceeding maximum tries to
> > process
> > > > file. Normally if I was off in my selections it would say it
> is
> > > not
> > > > recognized.
> > > >
> > > > --- In vantage@yahoogroups.com
<mailto:vantage%40yahoogroups.com> <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com> ,
> > > > "Brad Ebright" <bebright@> wrote:
> > > > >
> > > > > You have to go into the tool and convert it to a .tiff
> > document.
> > > > >
> > > > >
> > > > >
> > > > > We have a shortcut on our desktop called DLEMFTool21.exe
> that
> > > you
> > > > use to
> > > > > convert the spool files to a .tiff. Then you should be
able
> to
> > > go
> > > > into the
> > > > > APM administrator and map the fields.
> > > > >
> > > > >
> > > > >
> > > > > Let me know if you need any other help.
> > > > >
> > > > >
> > > > >
> > > > > Thank You,
> > > > >
> > > > >
> > > > >
> > > > > Brad Ebright
> > > > > MGS Inc.
> > > > > 178 Muddy Creek Church Rd.
> > > > > Denver, PA 17517
> > > > > (717)336-7528
> > > > >
> > > > > _____
> > > > >
> > > > > From: vantage@yahoogroups.com
<mailto:vantage%40yahoogroups.com> <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com>
> > > > [mailto:vantage@yahoogroups.com
<mailto:vantage%40yahoogroups.com> <mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%
> > 40yahoogroups.com>
> > > <mailto:vantage%
> > > 40yahoogroups.com> ] On
> > > > Behalf Of
> > > > > Michael McWilliams
> > > > > Sent: Thursday, February 12, 2009 10:27 AM
> > > > > To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
<mailto:vantage%
40yahoogroups.com>
> <mailto:vantage%
> 40yahoogroups.com>
> > <mailto:vantage%40yahoogroups.com>
> > > <mailto:vantage%40yahoogroups.com>
> > > > > Subject: [Vantage] APM
> > > > >
> > > > >
> > > > >
> > > > > I am trying to set up a new document for APM. I disabled
my
> > ERM
> > > > > service, but when I print they just sit in the spool as
SHD
> &
> > > SPL
> > > > > files. I recall when I was setting them up before that an
> > image
> > > > file
> > > > > should have been created. We set up our Electronic Remit.
&
> it
> > > has
> > > > > been working. Now I try to capture that with ERM & it also
> > just
> > > > sits
> > > > > as the SHD & SPL. Its been a while did I forget a step?
> > > > >
> > > > >
> > > > >
> > > > >
> > > > >
> > > > > [Non-text portions of this message have been removed]
> > > > >
> > > >
> > > >
> > > >
> > > >
> > > >
> > > > [Non-text portions of this message have been removed]
> > > >
> > >
> > >
> > >
> > >
> > >
> > > [Non-text portions of this message have been removed]
> > >
> >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
16
I uploaded a document I made when I setup APM to the files section.

The doc goes through the steps for setting up documents, using the EMF
Config Tool, and selecting email and fax info off the docs.

Jeremy

--- In vantage@yahoogroups.com, "Michael McWilliams"
<mmcwilliams22@...> wrote:
>
> I am trying to set up a new document for APM. I disabled my ERM
> service, but when I print they just sit in the spool as SHD & SPL
> files. I recall when I was setting them up before that an image file
> should have been created. We set up our Electronic Remit. & it has
> been working. Now I try to capture that with ERM & it also just sits
> as the SHD & SPL. Its been a while did I forget a step?
>
17
Thansk for the input, but it is all fine if making mods to an
existing document from Vantage. It is custom reports that I am
having issues with. In theory it should all be the same. I follow
the same steps, just when I create a new document type it does not
work.

--- In vantage@yahoogroups.com, "Jeremy Jackson"
<jeremy_jackson@...> wrote:
>
> I uploaded a document I made when I setup APM to the files section.
>
> The doc goes through the steps for setting up documents, using the
EMF
> Config Tool, and selecting email and fax info off the docs.
>
> Jeremy
>
> --- In vantage@yahoogroups.com, "Michael McWilliams"
> <mmcwilliams22@> wrote:
> >
> > I am trying to set up a new document for APM. I disabled my
ERM
> > service, but when I print they just sit in the spool as SHD &
SPL
> > files. I recall when I was setting them up before that an image
file
> > should have been created. We set up our Electronic Remit. & it
has
> > been working. Now I try to capture that with ERM & it also just
sits
> > as the SHD & SPL. Its been a while did I forget a step?
> >
>
18
I feel for you. This is frustrating and I guarantee to you when you
find out what is wrong it will be the simplest thing. I wish I could
see your server.



Thanks,

Blake Clemens

DMC







________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Michael McWilliams
Sent: Tuesday, February 17, 2009 9:17 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: APM



Thansk for the input, but it is all fine if making mods to an
existing document from Vantage. It is custom reports that I am
having issues with. In theory it should all be the same. I follow
the same steps, just when I create a new document type it does not
work.

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Jeremy Jackson"
<jeremy_jackson@...> wrote:
>
> I uploaded a document I made when I setup APM to the files section.
>
> The doc goes through the steps for setting up documents, using the
EMF
> Config Tool, and selecting email and fax info off the docs.
>
> Jeremy
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Michael McWilliams"
> <mmcwilliams22@> wrote:
> >
> > I am trying to set up a new document for APM. I disabled my
ERM
> > service, but when I print they just sit in the spool as SHD &
SPL
> > files. I recall when I was setting them up before that an image
file
> > should have been created. We set up our Electronic Remit. & it
has
> > been working. Now I try to capture that with ERM & it also just
sits
> > as the SHD & SPL. Its been a while did I forget a step?
> >
>





[Non-text portions of this message have been removed]
19
Sorry, I have not read the entire thread...

Did you make new routing lists and new document types for the report
and setup the document type, email and/or fax fields?



--- In vantage@yahoogroups.com, "Michael McWilliams"
<mmcwilliams22@...> wrote:
>
> Thansk for the input, but it is all fine if making mods to an
> existing document from Vantage. It is custom reports that I am
> having issues with. In theory it should all be the same. I follow
> the same steps, just when I create a new document type it does not
> work.
>
> --- In vantage@yahoogroups.com, "Jeremy Jackson"
> <jeremy_jackson@> wrote:
> >
> > I uploaded a document I made when I setup APM to the files
section.
> >
> > The doc goes through the steps for setting up documents, using
the
> EMF
> > Config Tool, and selecting email and fax info off the docs.
> >
> > Jeremy
> >
> > --- In vantage@yahoogroups.com, "Michael McWilliams"
> > <mmcwilliams22@> wrote:
> > >
> > > I am trying to set up a new document for APM. I disabled my
> ERM
> > > service, but when I print they just sit in the spool as SHD &
> SPL
> > > files. I recall when I was setting them up before that an
image
> file
> > > should have been created. We set up our Electronic Remit. &
it
> has
> > > been working. Now I try to capture that with ERM & it also
just
> sits
> > > as the SHD & SPL. Its been a while did I forget a step?
> > >
> >
>
20
The document has the properties of CustomerID, Primary Email
address & Customer. They are all set up in the ERM config. The
document also has a routing set up & is set to the Dynamic Primary
Routing with only email selected. The EMF config tool can read all
3 of the items exactly as they appear on the form. I guess I am
going to take a standard form that is working & try to recreate from
scratch using all the same settings to see what I get.

--- In vantage@yahoogroups.com, "Jeremy Jackson"
<jeremy_jackson@...> wrote:
>
> Sorry, I have not read the entire thread...
>
> Did you make new routing lists and new document types for the
report
> and setup the document type, email and/or fax fields?
>
>
>
> --- In vantage@yahoogroups.com, "Michael McWilliams"
> <mmcwilliams22@> wrote:
> >
> > Thansk for the input, but it is all fine if making mods to an
> > existing document from Vantage. It is custom reports that I am
> > having issues with. In theory it should all be the same. I
follow
> > the same steps, just when I create a new document type it does
not
> > work.
> >
> > --- In vantage@yahoogroups.com, "Jeremy Jackson"
> > <jeremy_jackson@> wrote:
> > >
> > > I uploaded a document I made when I setup APM to the files
> section.
> > >
> > > The doc goes through the steps for setting up documents, using
> the
> > EMF
> > > Config Tool, and selecting email and fax info off the docs.
> > >
> > > Jeremy
> > >
> > > --- In vantage@yahoogroups.com, "Michael McWilliams"
> > > <mmcwilliams22@> wrote:
> > > >
> > > > I am trying to set up a new document for APM. I disabled
my
> > ERM
> > > > service, but when I print they just sit in the spool as SHD
&
> > SPL
> > > > files. I recall when I was setting them up before that an
> image
> > file
> > > > should have been created. We set up our Electronic Remit.
&
> it
> > has
> > > > been working. Now I try to capture that with ERM & it also
> just
> > sits
> > > > as the SHD & SPL. Its been a while did I forget a step?
> > > >
> > >
> >
>