Thank you for the suggestion... unfortunately my cold addled brain informed you incorrectly and it is actually a field that a certain customer requires must show at the beginning of the email subject. We didn't have any to test in yesterdays run either so will see what happens but am sure we can get round it some way!
---In email@example.com, <bkw_mail@...> wrote:If the formula does not work for you, why not remove the field from the form since it is not a field for the customer or make the field mandatory so the field has to be completed.
Sent from my iPadOn Nov 25, 2013, at 7:31 AM, <tracy.smith@...> wrote:
<div id="ygrps-yiv-1502049854ygrps-yiv-197254387ygrp-text"> <p>Thanks everyone. The field is called 'SendVia' and we use it to determine if the document should be emailed or printed.</p><p><br></p><p>I have tried putting a formula on the ERM capture so we will see what happens. </p> <div class="ygrps-yiv-1502049854ygrps-yiv-197254387ygroups-quoted"><br><br>---In <a rel="nofollow" target="_blank" href="mailto:firstname.lastname@example.org">email@example.com</a>, <justint@...> wrote:<br><br><div id="ygrps-yiv-1502049854ygrps-yiv-197254387ygrps-yiv-1533442082">I think that is the default behavior of APM. In the email it generates, if the field you wanted to display did not capture any data, it displays the field name instead. <br><br>Almost positive I read it somewhere, either in the APM program or the documentation somewhere.<br> <div class="ygrps-yiv-1502049854ygrps-yiv-197254387ygrps-yiv-1533442082ygroups-quoted"><br><br><blockquote><span> ---In <a rel="nofollow" target="_blank" href="mailto:firstname.lastname@example.org">email@example.com</a>, <jortega@...> wrote:<br><br><div id="ygrps-yiv-1502049854ygrps-yiv-197254387ygrps-yiv-1533442082ygrps-yiv-854831103">Tracy,what's the name of the field?
also if you print out the form, is that field name also visible on paper even when the field is blank?
From: "tracy.smith@..." <tracy.smith@...>
Reply-To: "firstname.lastname@example.org" <email@example.com>
Date: Thursday, November 21, 2013 5:04 AM
To: "firstname.lastname@example.org" <email@example.com>
Subject: [Vantage] APM Email Fields
We gradually implementing APM for our AR Invoices and it's going well but we have a field that we show in the Email Subject that is sometimes blank, and when it's blank it shows the field name… any ideas on how \ why this happens? Thanks.