My first thought was to see if there was any difference between the two. Turns out that you cannot select them individually. Export also seemed to only contain a single Global.json file.
As the name implies the layer was designed for ‘global’ use. Not sure why ESAPCO in the company column is present.
This being LIVE the curiousity of what would happen if I export, delete, and reimport the layer is outweighed by thoughts of pain and suffering. Off to PILOT with the intention to break things.
Wondering if anyone else has encountered this before?
In my application studio I have a base layer, and a single published layer on top of that. In my published layer it shows a weird company name that is not our name (but does include our site ID). I assume this is a temporary account Epicor used during some transition. In the application studio grid view, turn on the status column by going to the vertical … and choosing personalize columns, and check off any that aren’t showing. Does this give you any more information?
While trying to duplicate the ‘Global’ layer in our testing environments it did seem to show that both Layers and Personalizations can be company specific. Thanks for the callout @knash !
Following up on this post after a pleasant EpiCare experience. Epi rep responded with the below.
What is being reported can be broken down, as follows:
1. One Kinetic Customization was setup for All Companies (Blank Company Filed), while the other was for a Specific Company
2. This was how “Classic” Customizations functions.
3. So, in Kinetic 2025.2, I believe, Development Enhanced the Application Studio “Menu” Import process - to allow a Imported Kinetic Customization to be setup for a Specific Company, which is the “Default”
4. Because Solution Workbench uses the Application Import/Export features, Solution Workbench was also enhance - to match the Import Enhancements made to the Application Studio Menu. And again, the Default Import setting is to flag the custom items for the Company you are in
NOTE: In 2026.100.11, the Application Studio Menu’s Import Process has been enhanced, so now the Default Import option is set to All Companies.
5. And when one of the Kinetic Customizations is selected, both will be selected. I have seen this issue multiple times, but so far, I have Not been able to recreate - which is needed in order for Development to Find/Fix the reported issue.
6. And the only way to remove one of the Customizations, so that you can work on the other Customization, would be via a Data Fix. This DF is called OF_Del_UD0_TASK0999813.df
Please provide the following:
1. Attach a New Application Studio Menu screen shot, showing just the 2 Kinetic Customizations, and highlight the one you would like the DF to Delete.
2. Run a BAQ for xxxDef and Select the Kinetic Customization you want deleted. Then provide the following information for that record:
