APR - Formatting Emails

Epicor ERP 10
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1

Hi,

I’m trying to format the emails sent out using advance print routing.

I have it set up like this…
image

But for some reason the email is sent out all in one line, like this.

image
image866×143 3.77 KB

I have tried adding html tags using UD fields, but that does not seem to work. Is there anything I can do to fix the email format?

thanks.

2

Did you copy and paste the text or type it in? I normally type directly in the editor and do not have the issue you are running into.

If you have 10.2.500, HTML formatting is an option.

3

HTML works even before 10.2.5, we are using it in 10.2.4

4

Thanks for the prompt reply. I typed that information in.

We are using 10.2.300, maybe that’s the issue.

5

Using APR in 10.2.300.36 and emails format as in the APR screen without any HTML code.

6

HTML support was added in 10.2.500. We are on 10.2.400 so we don’t have HTML emails but I was able to add line breaks by just adding space in the message. What version are you on? Might be a bug in that version.