When Invoices are created, Epicor base functionality defaults the Primary Billing contact on the Invoice attention line. The base functionality ignores the Attention selected on the Sales Order. I contacted Epicor Support and there is an existing Enhancement Request to have that base functionality addressed in the future. In the meantime, what are others doing to work around this issue? Are you using a UD Field with an associated BPM? Are you modifying the Invoice form (SSRS RDL)?