Does anyone know how to make epicor ignore the miscellaneous charge on an AR invoice? When we have returns, we do restocking charges as misc. charges. We can’t have the restocking charge changing the sales tax credit to the customer. The customer should be credited the sales tax they were originally charged.
So in this scenario, we need epicor to look at the extended price field for the tax calculation, and nothing else.
Are you really sure that you want to do that, Nolan? I checked the information that Avalara provided us when implementing Tax Connect and I see that “restocking fee” is (or at least was in 2020) a taxable charge in 16 states.
