We have loaded our invoices using AR Open Load. However when viewing the invoices in AR Invoice Tracker we get the message “Startup Invoices can only be maintained through the Open Invoice Load program.” The invoices are visible on the search but cannot open them. Also, despite providing a different SoldToCustNum on the upload the Bill To Customer name and Sold To Customer name are still the same in the search result.
No, they haven’t been posted.
Is there any way to specify the sold to customer in Open Load ?
We have different invoice customers to sold to customers and need the sold to references on there for reporting purposes.