Autoprint - SQL Platform problems

I'm glad i'm not the only one!

When I check the system monitor (and view to see error message) it opens fine! so it doesn't provide much info.

--- In vantage@yahoogroups.com, "markbetts66" <markbetts66@...> wrote:
>
> I had a similar issue. Vantage would fail to autoprint a report, would preview fine, of more than one Report Option was defined in report maintenance. Also check you system monitor it 'may' give you a steer on why it's not working.
>
> Mark.
>
> --- In vantage@yahoogroups.com, "Rupert" <r.oo@> wrote:
> >
> > I have a problem with a report we wish to autoprint.
> >
> > The crystal report has a couple of ODBC links (we're on a sql platform) and runs fine when running it manually.
> >
> > The report will also auto-preview correctly when using the auto-print routine, but will not actually print :S
> >
> > I've contacted the epicor help and the only answer I can get is:
> >
> > ...." the reason why the report will work when launched from the error in System Monitor or when using Auto-Preview is because the authentication is done using the logged in user's credentials, whereas Auto-Print will be using the login used to start your OpenEdge Admin service causing an authentication issue and the report print to fail."
> >
> > (btw I've used the usual sysprogress in system agent - still no luck!!!)
> >
> > I've also defined the dsn ODBC link in the report, but have the same result.
> >
> > It is not possible due to the restraints in Vantage to change to a non-ODBC report.
> >
> > Does anyone know of a way around this?
> >
>
I have a problem with a report we wish to autoprint.

The crystal report has a couple of ODBC links (we're on a sql platform) and runs fine when running it manually.

The report will also auto-preview correctly when using the auto-print routine, but will not actually print :S

I've contacted the epicor help and the only answer I can get is:

...." the reason why the report will work when launched from the error in System Monitor or when using Auto-Preview is because the authentication is done using the logged in user's credentials, whereas Auto-Print will be using the login used to start your OpenEdge Admin service causing an authentication issue and the report print to fail."

(btw I've used the usual sysprogress in system agent - still no luck!!!)

I've also defined the dsn ODBC link in the report, but have the same result.

It is not possible due to the restraints in Vantage to change to a non-ODBC report.

Does anyone know of a way around this?
I had a similar issue. Vantage would fail to autoprint a report, would preview fine, of more than one Report Option was defined in report maintenance. Also check you system monitor it 'may' give you a steer on why it's not working.

Mark.

--- In vantage@yahoogroups.com, "Rupert" <r.oo@...> wrote:
>
> I have a problem with a report we wish to autoprint.
>
> The crystal report has a couple of ODBC links (we're on a sql platform) and runs fine when running it manually.
>
> The report will also auto-preview correctly when using the auto-print routine, but will not actually print :S
>
> I've contacted the epicor help and the only answer I can get is:
>
> ...." the reason why the report will work when launched from the error in System Monitor or when using Auto-Preview is because the authentication is done using the logged in user's credentials, whereas Auto-Print will be using the login used to start your OpenEdge Admin service causing an authentication issue and the report print to fail."
>
> (btw I've used the usual sysprogress in system agent - still no luck!!!)
>
> I've also defined the dsn ODBC link in the report, but have the same result.
>
> It is not possible due to the restraints in Vantage to change to a non-ODBC report.
>
> Does anyone know of a way around this?
>