I’m working on a project which allows users to create up to five manual holds against a Sales Order. Thus far, I have created five sets of three fields:
- HoldActive_c (boolean which activates the nth hold, and enables the other two fields);
- HoldReason_c (string which accepts any one of the reasons entered into User Codes); and
- HoldComments_c (free-form text for Customer Service/Account to specify additional details).
As long as HoldActive_c is true, the order cannot be marked as Ready To Fulfill. However, when the boolean is set back to false, obviously that hold would be cleared, but I want to store the Reason and Comments into a Memo entry so users can look at it later for reference.
Currently, most all of my logic is in the screen customization code, but for this task, I’m certainly open to other methods such as via a BPM.
If anyone who has successfully created a Memo entry could point me in the right direction, it would be greatly appreciated.