[ Bug ] PO Attn Field Displays Contact from Previous PO

Heads-Up about a bug existing prior to 10.2.600.15 and probably some 10.2.700.x releases. PO’s referencing incorrect Contact. At least if you are aware and on lower than .15 version you can keep an eye out for it. It was reported by our users, but we didnt acknowledge it as a bug until we saw Epicor did ack it.

Fixed In:
10.2.600.15 ERPS-147560 The Attn field displays the Contact from the previous PO instead of the one assigned to the current supplier / Attn (PrcConNum) field is updating incorrectly, when new PO is created

Steps to Replicate:

  1. Use demo DB
  2. Navigate to Financial Management – Accounts Payable – Setup – Supplier Maintenance
  3. Select existing supplier ABCM
  4. Click File – New Contact
  5. Select existing contact B J Smith
  6. Save and exit
  7. Navigate to Material Management – Purchase Management – General Operations – Purchase order entry
  8. Click file – New PO
  9. Select ABCM supplier
  10. Note Attn field is filled with the contact B J Smith, this is correct
  11. Save
  12. Click file – New PO
  13. Select ABE supplier
  14. Note Attn field is filled with the contact B J Smith, this is not correct because there should be Thomas Roberts which is defined as contact for this supplier
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We had that bug back in 10.2.300 and couldn’t reproduce it consistently. Glad it’s getting attention!!! Thanks @hkeric.wci!

We’re still getting that in Quote Entry and Order Tracker in 10.2.700.11! It was supposed to be fixed per the 10.2.700.10 release notes, and is driving Sales nuts. We can reproduce it consistently. Pull up a quote or order with a contact assigned to the ShipTo Attn field, and then change to another order that has a contact assigned. It’ll still show the first contact.

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