We've come across this a few times. Not sure what causes it but what we do is go into the users profile, remove them from their assigned groups, save the profile, then add them back to their groups, save and have them restart Vantage.
BTW this worked for us in Vantage 8 and we still see it in 9
BTW this worked for us in Vantage 8 and we still see it in 9
--- In vantage@yahoogroups.com, Mike Abell <mabell@...> wrote:
>
> All,
>
> I'm getting a strange error when I try to bring up any "tracker" tool in Vantage. The error is "Cannot access this menu item". Does anyone know what causes this? I've never had this problem before...
>
> Mike Abell
> Information Technology Manager
> Flexial - BOA Group - Cookeville, Tennessee
> Office: 931.432.1853 ext 302
> Mobile: 615.418.3055
> email: MAbell@...
>
>
>
>
> [Non-text portions of this message have been removed]
>