Cannot see order(s) in fulfillment workbench

Hey everyone!

I’m having an issue where we cannot see releases in FWB. I verified that I am in the correct site the release is for, and that it has a ship date. There is also stock. The only way i can get the order to appear is to change the site/whse then change it back ,however we cannot do this for the amount of orders that are having this issue. Any ideas?

When I have issues with sites, the first place I look is in the Plant field of the records in question. Often the problem is with the case of the value (upper, lower, mixed, etc…) varies for the same plant.

MfgSys doesn’t always equal mfgsys

Not sure how these differences work they way in, but they can be problematic.