Cannot Submit WIP/Reconciliation Report to future Schedule

Kinetic ERP
1

So, we noticed after our upgrade to 2024.1.10 that we can run the WIP/Reconciliation report on the immediate schedule, but not on a schedule for the future. If we click on Process to submit the report, there is no error at the browser or client, and nothing in the Task Agent event log. Not an issue for other reports, just WIP/Reconciliation. Saw nothing on EpicCare but I thought I’d shout out here to see if anyone has seen this.

Thanks.

Pie Pi Day GIF by Full Sail University

2 Likes
2

Going to setup a schedule here on my 2024.1.18 test instance here and see how it goes.

Did you notice anything in the release notes?

3

Hold on a minute… You did an upgrade?.. Did you happen to upgrade your task agent as well? Check in your Updates\ERP11.3.100.10\SuppliementalInstalls\Task Agent folder

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Ok @Mark_Wonsil I have one in the breech ready to go off at 12am my time so will let you know.

1 Like
5

Sorry to report @Mark_Wonsil 2024.1.18 it appears to work correctly. Emailed a report to my papercut server fine.

6

What’s strange is we don’t even see it in the SysTask table - at all. It’s not like we schedule it and it doesn’t run. No errors in the Event Log, no errors at the App Server. :person_shrugging: I have 2024.1.22 in test, I’ll have them check that one.

Thank you, sir!

7

so it doesn’t even get a record when you schedule it…no wonder it doesn’t run. WOW!

Just one server or do you have multiples? Once again regardless, the task has to exist in the db

If you are scheduling it the report task and params should be in these two tables

select * from ice.SysAgentTask

select * from ice.SysAgentTaskParam
1 Like