# Can't use emoji reactions :( **URL:** \ **Category:** Site Feedback\ **Created:** [August 28, 2020, 7:21pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409 "2020-08-28T19:21:04Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Beth](https://www.epiusers.help/user_avatar/www.epiusers.help/beth/32/22350_2.png) [@Beth](https://www.epiusers.help/u/Beth)\ **Post date:** [August 28, 2020, 7:21pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/1 "2020-08-28T19:21:04Z")
When I click on the emoji reaction icon ![image](https://www.epiusers.help/uploads/default/original/3X/1/f/1f6e7ec45260acd51948f5e902324b890efdf9f9.png) , this is what I see: ![image](https://www.epiusers.help/uploads/default/original/3X/e/a/ea60b54253d355ae6d4f5c2a2231c7c7fa9ad88e.png) How do I fix it?? Is it my browser? I’m using Microsoft Edge (not my choice). ---
**Author:** ![josecgomez](https://www.epiusers.help/user_avatar/www.epiusers.help/josecgomez/32/55731_2.png) [@josecgomez](https://www.epiusers.help/u/josecgomez)\ **Post date:** [August 28, 2020, 7:31pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/2 "2020-08-28T19:31:27Z")
You see any errors in developer console? and when you say Edge I hope you mean the new Edge (chrome based) of you are running the monstrosity that Microsoft Put out a few years ago then #ImOut ---
**Author:** ![Beth](https://www.epiusers.help/user_avatar/www.epiusers.help/beth/32/22350_2.png) [@Beth](https://www.epiusers.help/u/Beth)\ **Post date:** [August 28, 2020, 7:34pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/3 "2020-08-28T19:34:53Z")
Sorry, it’s the Microsoft Edge ☹ Not my choice but ITs choice ☹ 😭 😭 😭 ---
**Author:** ![josecgomez](https://www.epiusers.help/user_avatar/www.epiusers.help/josecgomez/32/55731_2.png) [@josecgomez](https://www.epiusers.help/u/josecgomez)\ **Post date:** [August 28, 2020, 8:29pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/4 "2020-08-28T20:29:10Z")
But is it this one? ![image](https://www.epiusers.help/uploads/default/original/3X/c/8/c81a173d61bc3c834c80203ccc1dbe9dcd8fefce.png) or the Blue E (old Edge?) I just tested in the new Edge and it works ok. ---
**Author:** ![Rick\_Bird](https://www.epiusers.help/user_avatar/www.epiusers.help/rick_bird/32/77664_2.png) [@Rick\_Bird](https://www.epiusers.help/u/Rick_Bird)\ **Post date:** [August 28, 2020, 8:56pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/5 "2020-08-28T20:56:37Z")
Works ok in my Chromium Edge. ---
**Author:** ![Beth](https://www.epiusers.help/user_avatar/www.epiusers.help/beth/32/22350_2.png) [@Beth](https://www.epiusers.help/u/Beth)\ **Post date:** [August 31, 2020, 1:06pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/6 "2020-08-31T13:06:23Z")
It’s the old Edge icon - Microsoft Edge Legacy ☹ I’ll talk to IT to see if they can load another browser or if they will load the Chromium Edge. It’s not fun to not have control of the computer you use ☹ Just sayin… ---
**Author:** ![josecgomez](https://www.epiusers.help/user_avatar/www.epiusers.help/josecgomez/32/55731_2.png) [@josecgomez](https://www.epiusers.help/u/josecgomez)\ **Post date:** [August 31, 2020, 1:08pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/7 "2020-08-31T13:08:43Z")
yeah I mean that old Edge even microsoft gave up on it, sorry @Beth ---
**Author:** ![Beth](https://www.epiusers.help/user_avatar/www.epiusers.help/beth/32/22350_2.png) [@Beth](https://www.epiusers.help/u/Beth)\ **Post date:** [August 31, 2020, 1:27pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/8 "2020-08-31T13:27:07Z")
I just had my friend in IT here. He loaded the Chromium version for me and it works! Thanks @josecgomez and @Rick_Bird!! ---
**Author:** ![ckrusen](https://www.epiusers.help/user_avatar/www.epiusers.help/ckrusen/32/50584_2.png) [@ckrusen](https://www.epiusers.help/u/ckrusen)\ **Post date:** [August 31, 2020, 1:55pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/9 "2020-08-31T13:55:52Z")
> [@Beth](#): > > Sorry, it’s the Microsoft Edge ☹ Not my choice but ITs choice So IT dictates the browser to use, but they didn’t give you the right one … 😉 ---
**Author:** ![Beth](https://www.epiusers.help/user_avatar/www.epiusers.help/beth/32/22350_2.png) [@Beth](https://www.epiusers.help/u/Beth)\ **Post date:** [August 31, 2020, 1:58pm UTC](https://www.epiusers.help/t/cant-use-emoji-reactions/70409/10 "2020-08-31T13:58:12Z")
Yes. It frustrates me but I’m not in charge of the IT department, so I have play by their rules. Now I know what it feels like to be “on the other side of the fence”! LOL!!