I’ve got some fearful users in that they recently discovered that if you click on the label near a checkbox and sometimes the area extends further out past the label the checkbox toggles. The fear is that we have random checkboxes toggled that we didn’t mean to toggle which lead to Fear, Uncertainty, and Doubt(FUD)…
After asking why you would click near a checkbox if you don’t intend to toggle it the responses were:
1.) To gain focus of a screen in the background(I advised them to use the alt+tab or click the bar at the top of the window)
2.) Nervous habit they’ll click as they are thinking, but the expectation is I’m in a “safe” area to click(I advised don’t do that
Just curious if anyone has experienced this or has any suggestions / feedback so I can help calm my users down that this isn’t a bug, I believe this really is a UI design feature and not a “feature”(the old joke about developers that claim bugs are features…). As an example I tried to find a .Net page explaining this feature but couldn’t find one(I don’t know myself if it’s a .Net feature or specific to Epicor). Who knows maybe there is a knob somewhere I can toggle to disable this(you have to click right on the checkbox to toggle it).
Any feedback would be appreciated.