Citrix can't see syslogin.r or syslogin.wrx

I posted a message on Friday concerning the error
message "lib/syslogin.w" was not found (293). I found out that there
are 2 files in the lib directory that our Citrix server cannot see
through a mapped drive. It cannot see the syslogin.r or syslogin.wrx
files. It can see all the other files in the lib directory. I have
checked permissions and cannot find anything different. Has anyone
had this happen to them?