Classic Customization Broken 2024.1.8 & 2024.1.10

Kinetic ERP
1

Opening Job receipt to salvage, which we have customized, get this every time:

image

Then the screen is all messed up.

Get this error if I try to go to customization mode:

Application Error

Exception caught in: Ice.Lib.EpiClientLib

Error Detail 
============
Message: Object reference not set to an instance of an object.
Program: Ice.Lib.EpiClientLib.dll
Method: FillCodeDictionary

Client Stack Trace 
==================
   at Ice.Lib.Customization.CustomControlEventWizardPanel.FillCodeDictionary()
   at Ice.Lib.Customization.CustomControlEventWizardPanel.CustomControlEventWizardPanel_Load(Object sender, EventArgs e)

Cleared cache and all that.

Any ideas?

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2

When I exit customization mode…

Application Error

Exception caught in: Ice.Lib.EpiClientLib

Error Detail 
============
Message: Value cannot be null.
Parameter name: target
Program: Ice.Lib.EpiClientLib.dll
Method: CreateDesigner

Client Stack Trace 
==================
   at Ice.Lib.Customization.Designers.DesignerFactory.CreateDesigner(Control target)
   at Ice.Lib.Customization.CustomSheetWizardPanel.CleanupObjects()
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3

Note, this is just one form that I’ve found this problem on so far.

Don’t know what the deal is.

4

Are you able to pull it up in Customization Maintenance and find anything in there?

5

Looks clean.

6

Was hoping there might be something showing in the Compile/Script Errors or Warning section.

Just wrap the whole thing in a try/catch and call it a day…

Not really certain. I might try the wrap it in a try / catch on your customization just to eliminate any errors in the whole thing. I assume you will still get the error as it looks like something more in depth than the customization itself. I could be completely wrong though, that happens a lot.

7

If you open the base version without the customization, are you getting the error still?

8

I must have looked at the validation wrong.

I know what’s wrong, but unsure of the best way to fix it.

This form has an embedded dashboard, and the tab it was on is gone for some reason.

9

Don’t imagine you have a copy of this customization on your test server you can export out and pull in.
Otherwise you might be stuck deleting the embedded dashboard and having to recreate the tab.

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10

The one in live works fine, pulling it in to pilot breaks it.

Same behavior before I deleted it too.

11

Not sure on the exact error message. But if the dashboard is embedded as a deployed assembly dashboard then try redeploying the dashboard from ‘Dashboard’ or ‘Dashboard Maintenance’. I have seen that cause errors on form load before.

1 Like
12

I’m not sure what happened, and I did check to make sure it was deployed after I figured out the breadcrumbs.

Still wouldn’t work even after deploy and reimport.

I ended up deleting all references to the tab and dashboard from the customization data.

It then opened correctly, and I added it back.

Saved an export for giggles, but have a feeling I’ll have to repeat this procedure after the upgrade next week.

Thank y’all for the support and rubber ducking.

2 Likes
13

Thanks for all the investigation you did, it saved me ton of time. I wonder how you figure out the problem was the embedded dashboard? I was getting the same error but it was really generic and it gave no information whatsoever. I did manage to solve it by redeploying the dashboard, I’ve seen differences between deploying it from Dashboard Maintenance vs Dashboard applications, I did the Dashboard app, Actions > Deploy and deployed it as classic and kinetic and it worked like a charm, did you try it like that as well?

14

Mostly intuition. Other than that I don’t know.

1 Like
15

lol that’s a good intuition then, I was about to re-build the customization from scratch

16

Me too!