Clients regularly receiving 7175 and 7224 errors

-l is your local buffer. It is pretty normal to have the 5408's go off
regularly. It's generally provisioned small and allowed to grow as needed.
Once you lose connection, there's no new data coming in and the buffer stops
growing. I'd wager that the disconnection is causing the errors to stop
rather than vice versa.

On Mon, Jun 6, 2011 at 3:39 AM, Chris Thompson <chriselectrix@...>wrote:

>
>
> Apart from installing fresh cabling etc, there isnt much we can do. The
> network
> is very good throughout the entire site so it shouldnt be any different in
> our
> stores location.
>
> One thing we are noticing a lot of is in the Event Viewer we get dozens and
>
> dozens of warnings just before the MES/HH get the error. Once we get the
> error,
> the warnings subside for 5-60 minutes, then they start up again and stop
> when we
> get the error.
>
> The warning is " -l exceeded. Automatically increasing from 1020 to 1030
> (5408)
> "
>
> We have been told by Epicor just to ignore these warnings, but it does seem
>
> co-incidental that they only seem to occur just before one of the HH or
> Terminals receives the 7175 / 7224 error.
>
> Also, the HH units (where the errors occur the most) are RDP to a server
> which
> is sat right below the main Epicor server. Even if these hand held units
> lost
> wifi connection, the session would remain open on the server so when they
> reconnect they dont need to log in again.
>
> If there was an issue with the connection between the server (where the HH
> connect to) and the Epicor server, wouldn't we receive the error on all
> hand
> helds at the same (or similar) time?
>
> ________________________________
> From: Michelle Giesige <mgiesige@...>
> To: vantage@yahoogroups.com
> Sent: Sat, 4 June, 2011 19:06:13
> Subject: RE: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors
>
>
>
> We had excessive 7175 and 7224 errors. They almost exclusively occurred in
> our remote location. It didn't seem to matter how many users were logged in
> or even what time of day. I had it happen to me on a Saturday afternoon
> when I was the only one there. We tried everything inside Epicor and
> nothing worked. Then, we had Fiber Optics cable installed and that was the
> end of it! Is there is anything you can do to increase your network speed?
>
> Michelle Giesige
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
> Of
> pcivantage
> Sent: Friday, June 03, 2011 2:51 PM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors
>
> Are you getting the "4GL STOP" with that error?
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , Chris
> Thompson <chriselectrix@...> wrote:
> >
> > We have several MES and HH devices where we are starting to get lots of
> 7175 and
> > 7224 errors.
> >
> > This is happening very frequently and it stopping our staff from working.
> >
> > Please treat this as Priority.
> >
> > Usually they get one 7175 followed by two-three 7224, then you have to
> close the
> > session and start again.
> >
> > We have tried clearing out the local cache and it makes no difference.
> >
> > This is only happening on our shopfloor MES and Hand Held terminals
> (however it
> > is only happening in our stores department so it may be customisation
> related
> > using our CSG screens).
> >
> > Does anyone have any suggestions?
> >
> > Thanks.
> >
> > [Non-text portions of this message have been removed]
> >
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
We have several MES and HH devices where we are starting to get lots of 7175 and
7224 errors.
Â
This is happening very frequently and it stopping our staff from working.
Â
Please treat this as Priority.
Â
Usually they get one 7175 followed by two-three 7224, then you have to close the
session and start again.
Â
We have tried clearing out the local cache and it makes no difference.
Â
This is only happening on our shopfloor MES and Hand Held terminals (however it
is only happening in our stores department so it may be customisation related
using our CSG screens).
Â
Does anyone have any suggestions?

Thanks.

[Non-text portions of this message have been removed]
The 7xxx errors are usually the result of a loss in connectivity to the
server.

On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...>wrote:

>
>
> We have several MES and HH devices where we are starting to get lots of
> 7175 and
> 7224 errors.
>
> This is happening very frequently and it stopping our staff from working.
>
> Please treat this as Priority.
>
> Usually they get one 7175 followed by two-three 7224, then you have to
> close the
> session and start again.
>
> We have tried clearing out the local cache and it makes no difference.
>
> This is only happening on our shopfloor MES and Hand Held terminals
> (however it
> is only happening in our stores department so it may be customisation
> related
> using our CSG screens).
>
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>
>
>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
We thought that initially because they devices are wireless, but then we wired
one to the network and it had the same faults.




________________________________
From: Waffqle <waffqle@...>
To: vantage@yahoogroups.com
Sent: Thu, 2 June, 2011 17:01:06
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

The 7xxx errors are usually the result of a loss in connectivity to the
server.

On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...>wrote:

>
>
> We have several MES and HH devices where we are starting to get lots of
> 7175 and
> 7224 errors.
>
> This is happening very frequently and it stopping our staff from working.
>
> Please treat this as Priority.
>
> Usually they get one 7175 followed by two-three 7224, then you have to
> close the
> session and start again.
>
> We have tried clearing out the local cache and it makes no difference.
>
> This is only happening on our shopfloor MES and Hand Held terminals
> (however it
> is only happening in our stores department so it may be customisation
> related
> using our CSG screens).
>
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>

>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note:Â You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
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(2) To search through old msg's goto:
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(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links



[Non-text portions of this message have been removed]
Hate to say it, but that the only cause I've seen before. Sounds like you
may have found a new issue...

Is the device sleeping/hibernating?

On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson <chriselectrix@...>wrote:

>
>
> We thought that initially because they devices are wireless, but then we
> wired
> one to the network and it had the same faults.
>
> ________________________________
> From: Waffqle <waffqle@...>
> To: vantage@yahoogroups.com
> Sent: Thu, 2 June, 2011 17:01:06
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
>
> The 7xxx errors are usually the result of a loss in connectivity to the
> server.
>
> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
> >wrote:
>
> >
> >
> > We have several MES and HH devices where we are starting to get lots of
> > 7175 and
> > 7224 errors.
> >
> > This is happening very frequently and it stopping our staff from working.
> >
> > Please treat this as Priority.
> >
> > Usually they get one 7175 followed by two-three 7224, then you have to
> > close the
> > session and start again.
> >
> > We have tried clearing out the local cache and it makes no difference.
> >
> > This is only happening on our shopfloor MES and Hand Held terminals
> > (however it
> > is only happening in our stores department so it may be customisation
> > related
> > using our CSG screens).
> >
> > Does anyone have any suggestions?
> >
> > Thanks.
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
>
> --
> *Waffqle Driggers*
>
> *High End Dev, System Design, Profit Drinking
> *
> *:: 904.962.2887*
> *:: waffqle@...*
> *:: NO FAXES*
>
> *
>
>
> *
>
> [Non-text portions of this message have been removed]
>
> ------------------------------------
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
>
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
> [Non-text portions of this message have been removed]
>
>
>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
If it is specific users and not all I would look for something in the
connectivity on the network, such as a switch, that seperates those users
from the others. I agree with the previous evaluation that the error is due
to a loss of connection to the server.

Charles Carden
IT Manager
Manitex, Inc.
Georgetown, Texas
----- Original Message -----
From: "Waffqle" <waffqle@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, June 02, 2011 11:11 AM
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors


> Hate to say it, but that the only cause I've seen before. Sounds like you
> may have found a new issue...
>
> Is the device sleeping/hibernating?
>
> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
> <chriselectrix@...>wrote:
>
>>
>>
>> We thought that initially because they devices are wireless, but then we
>> wired
>> one to the network and it had the same faults.
>>
>> ________________________________
>> From: Waffqle <waffqle@...>
>> To: vantage@yahoogroups.com
>> Sent: Thu, 2 June, 2011 17:01:06
>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>>
>>
>> The 7xxx errors are usually the result of a loss in connectivity to the
>> server.
>>
>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
>> >wrote:
>>
>> >
>> >
>> > We have several MES and HH devices where we are starting to get lots of
>> > 7175 and
>> > 7224 errors.
>> >
>> > This is happening very frequently and it stopping our staff from
>> > working.
>> >
>> > Please treat this as Priority.
>> >
>> > Usually they get one 7175 followed by two-three 7224, then you have to
>> > close the
>> > session and start again.
>> >
>> > We have tried clearing out the local cache and it makes no difference.
>> >
>> > This is only happening on our shopfloor MES and Hand Held terminals
>> > (however it
>> > is only happening in our stores department so it may be customisation
>> > related
>> > using our CSG screens).
>> >
>> > Does anyone have any suggestions?
>> >
>> > Thanks.
>> >
>> > [Non-text portions of this message have been removed]
>> >
>> >
>> >
>>
>> --
>> *Waffqle Driggers*
>>
>> *High End Dev, System Design, Profit Drinking
>> *
>> *:: 904.962.2887*
>> *:: waffqle@...*
>> *:: NO FAXES*
>>
>> *
>>
>>
>> *
>>
>> [Non-text portions of this message have been removed]
>>
>> ------------------------------------
>>
>>
>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>> have
>>
>> already linked your email address to a yahoo id to enable access. )
>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>> Crystal Reports and other 'goodies', please goto:
>> http://groups.yahoo.com/group/vantage/files/.
>>
>> (2) To search through old msg's goto:
>> http://groups.yahoo.com/group/vantage/messages
>> (3) To view links to Vendors that provide Vantage services goto:
>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>
>
>
> --
> *Waffqle Driggers*
> *High End Dev, System Design, Profit Drinking
> *
> *:: 904.962.2887*
> *:: waffqle@...*
> *:: NO FAXES*
>
> *
>
> *
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
We were getting the same errors on our Citrix Server until we moved it outside the firewall. Our Network Admin thought the firewall was closing sessions after an idle timeout.

----- Original Message -----
From: "Charles Carden" <shadowcar1449@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, June 02, 2011 9:28 AM
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors


> If it is specific users and not all I would look for something in the
> connectivity on the network, such as a switch, that seperates those users
> from the others. I agree with the previous evaluation that the error is due
> to a loss of connection to the server.
>
> Charles Carden
> IT Manager
> Manitex, Inc.
> Georgetown, Texas
> ----- Original Message -----
> From: "Waffqle" <waffqle@...>
> To: <vantage@yahoogroups.com>
> Sent: Thursday, June 02, 2011 11:11 AM
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
>
>> Hate to say it, but that the only cause I've seen before. Sounds like you
>> may have found a new issue...
>>
>> Is the device sleeping/hibernating?
>>
>> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
>> <chriselectrix@...>wrote:
>>
>>>
>>>
>>> We thought that initially because they devices are wireless, but then we
>>> wired
>>> one to the network and it had the same faults.
>>>
>>> ________________________________
>>> From: Waffqle <waffqle@...>
>>> To: vantage@yahoogroups.com
>>> Sent: Thu, 2 June, 2011 17:01:06
>>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>>>
>>>
>>> The 7xxx errors are usually the result of a loss in connectivity to the
>>> server.
>>>
>>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
>>> >wrote:
>>>
>>> >
>>> >
>>> > We have several MES and HH devices where we are starting to get lots of
>>> > 7175 and
>>> > 7224 errors.
>>> >
>>> > This is happening very frequently and it stopping our staff from
>>> > working.
>>> >
>>> > Please treat this as Priority.
>>> >
>>> > Usually they get one 7175 followed by two-three 7224, then you have to
>>> > close the
>>> > session and start again.
>>> >
>>> > We have tried clearing out the local cache and it makes no difference.
>>> >
>>> > This is only happening on our shopfloor MES and Hand Held terminals
>>> > (however it
>>> > is only happening in our stores department so it may be customisation
>>> > related
>>> > using our CSG screens).
>>> >
>>> > Does anyone have any suggestions?
>>> >
>>> > Thanks.
>>> >
>>> > [Non-text portions of this message have been removed]
>>> >
>>> >
>>> >
>>>
>>> --
>>> *Waffqle Driggers*
>>>
>>> *High End Dev, System Design, Profit Drinking
>>> *
>>> *:: 904.962.2887*
>>> *:: waffqle@...*
>>> *:: NO FAXES*
>>>
>>> *
>>>
>>>
>>> *
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>> ------------------------------------
>>>
>>>
>>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>>> have
>>>
>>> already linked your email address to a yahoo id to enable access. )
>>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>>> Crystal Reports and other 'goodies', please goto:
>>> http://groups.yahoo.com/group/vantage/files/.
>>>
>>> (2) To search through old msg's goto:
>>> http://groups.yahoo.com/group/vantage/messages
>>> (3) To view links to Vendors that provide Vantage services goto:
>>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>>
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>>
>>>
>>
>>
>>
>> --
>> *Waffqle Driggers*
>> *High End Dev, System Design, Profit Drinking
>> *
>> *:: 904.962.2887*
>> *:: waffqle@...*
>> *:: NO FAXES*
>>
>> *
>>
>> *
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>> ------------------------------------
>>
>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>> have already linked your email address to a yahoo id to enable access. )
>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>> Crystal Reports and other 'goodies', please goto:
>> http://groups.yahoo.com/group/vantage/files/.
>> (2) To search through old msg's goto:
>> http://groups.yahoo.com/group/vantage/messages
>> (3) To view links to Vendors that provide Vantage services goto:
>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>
>>
>>
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 10.0.1375 / Virus Database: 1511/3675 - Release Date: 06/02/11
>

[Non-text portions of this message have been removed]
Check your server logs for messages around the same time as the errors are occurring. Sometimes the log messages can help determine the source of the other errors.
Hi

No the device is on and working all the time.

Thanks.




________________________________
From: Waffqle <waffqle@...>
To: vantage@yahoogroups.com
Sent: Thu, 2 June, 2011 17:11:15
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

Hate to say it, but that the only cause I've seen before. Sounds like you
may have found a new issue...

Is the device sleeping/hibernating?

On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson <chriselectrix@...>wrote:

>
>
> We thought that initially because they devices are wireless, but then we
> wired
> one to the network and it had the same faults.
>
> ________________________________
> From: Waffqle <waffqle@...>
> To: vantage@yahoogroups.com
> Sent: Thu, 2 June, 2011 17:01:06
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
>
> The 7xxx errors are usually the result of a loss in connectivity to the
> server.
>
> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
> >wrote:
>
> >
> >
> > We have several MES and HH devices where we are starting to get lots of
> > 7175 and
> > 7224 errors.
> >
> > This is happening very frequently and it stopping our staff from working.
> >
> > Please treat this as Priority.
> >
> > Usually they get one 7175 followed by two-three 7224, then you have to
> > close the
> > session and start again.
> >
> > We have tried clearing out the local cache and it makes no difference.
> >
> > This is only happening on our shopfloor MES and Hand Held terminals
> > (however it
> > is only happening in our stores department so it may be customisation
> > related
> > using our CSG screens).
> >
> > Does anyone have any suggestions?
> >
> > Thanks.
> >
> > [Non-text portions of this message have been removed]
> >
> >
> >
>
> --
> *Waffqle Driggers*
>
> *High End Dev, System Design, Profit Drinking
> *
> *:: 904.962.2887*
> *:: waffqle@...*
> *:: NO FAXES*
>
> *
>
>
> *
>
> [Non-text portions of this message have been removed]
>
> ------------------------------------
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note:Â You must have
>
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
> [Non-text portions of this message have been removed]
>

>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]



------------------------------------

Useful links for the Yahoo!Groups Vantage Board are: ( Note:Â You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.%c2%a0

(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links



[Non-text portions of this message have been removed]
We have tried it hard wired now and it still happens.

The hard wiring is going straight to the same switch as every other PC.



________________________________
From: Charles Carden <shadowcar1449@...>
To: vantage@yahoogroups.com
Sent: Thu, 2 June, 2011 17:28:04
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

Â
If it is specific users and not all I would look for something in the
connectivity on the network, such as a switch, that seperates those users
from the others. I agree with the previous evaluation that the error is due
to a loss of connection to the server.

Charles Carden
IT Manager
Manitex, Inc.
Georgetown, Texas
----- Original Message -----
From: "Waffqle" <waffqle@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, June 02, 2011 11:11 AM
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

> Hate to say it, but that the only cause I've seen before. Sounds like you
> may have found a new issue...
>
> Is the device sleeping/hibernating?
>
> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
> <chriselectrix@...>wrote:
>
>>
>>
>> We thought that initially because they devices are wireless, but then we
>> wired
>> one to the network and it had the same faults.
>>
>> ________________________________
>> From: Waffqle <waffqle@...>
>> To: vantage@yahoogroups.com
>> Sent: Thu, 2 June, 2011 17:01:06
>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>>
>>
>> The 7xxx errors are usually the result of a loss in connectivity to the
>> server.
>>
>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
>> >wrote:
>>
>> >
>> >
>> > We have several MES and HH devices where we are starting to get lots of
>> > 7175 and
>> > 7224 errors.
>> >
>> > This is happening very frequently and it stopping our staff from
>> > working.
>> >
>> > Please treat this as Priority.
>> >
>> > Usually they get one 7175 followed by two-three 7224, then you have to
>> > close the
>> > session and start again.
>> >
>> > We have tried clearing out the local cache and it makes no difference.
>> >
>> > This is only happening on our shopfloor MES and Hand Held terminals
>> > (however it
>> > is only happening in our stores department so it may be customisation
>> > related
>> > using our CSG screens).
>> >
>> > Does anyone have any suggestions?
>> >
>> > Thanks.
>> >
>> > [Non-text portions of this message have been removed]
>> >
>> >
>> >
>>
>> --
>> *Waffqle Driggers*
>>
>> *High End Dev, System Design, Profit Drinking
>> *
>> *:: 904.962.2887*
>> *:: waffqle@...*
>> *:: NO FAXES*
>>
>> *
>>
>>
>> *
>>
>> [Non-text portions of this message have been removed]
>>
>> ------------------------------------
>>
>>
>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>> have
>>
>> already linked your email address to a yahoo id to enable access. )
>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>> Crystal Reports and other 'goodies', please goto:
>> http://groups.yahoo.com/group/vantage/files/.
>>
>> (2) To search through old msg's goto:
>> http://groups.yahoo.com/group/vantage/messages
>> (3) To view links to Vendors that provide Vantage services goto:
>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>
>
>
> --
> *Waffqle Driggers*
> *High End Dev, System Design, Profit Drinking
> *
> *:: 904.962.2887*
> *:: waffqle@...*
> *:: NO FAXES*
>
> *
>
> *
>
>
> [Non-text portions of this message have been removed]
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>




[Non-text portions of this message have been removed]
We have only just started getting the error in the last couple of months.
Â
Maybe a windows update has 'updated' some of the settings.




________________________________
From: Chris Robisch <bluewine@...>
To: vantage@yahoogroups.com
Sent: Thu, 2 June, 2011 17:34:07
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

Â
We were getting the same errors on our Citrix Server until we moved it outside
the firewall. Our Network Admin thought the firewall was closing sessions after
an idle timeout.

----- Original Message -----
From: "Charles Carden" <shadowcar1449@...>
To: <vantage@yahoogroups.com>
Sent: Thursday, June 02, 2011 9:28 AM
Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors

> If it is specific users and not all I would look for something in the
> connectivity on the network, such as a switch, that seperates those users
> from the others. I agree with the previous evaluation that the error is due
> to a loss of connection to the server.
>
> Charles Carden
> IT Manager
> Manitex, Inc.
> Georgetown, Texas
> ----- Original Message -----
> From: "Waffqle" <waffqle@...>
> To: <vantage@yahoogroups.com>
> Sent: Thursday, June 02, 2011 11:11 AM
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
>
>> Hate to say it, but that the only cause I've seen before. Sounds like you
>> may have found a new issue...
>>
>> Is the device sleeping/hibernating?
>>
>> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
>> <chriselectrix@...>wrote:
>>
>>>
>>>
>>> We thought that initially because they devices are wireless, but then we
>>> wired
>>> one to the network and it had the same faults.
>>>
>>> ________________________________
>>> From: Waffqle <waffqle@...>
>>> To: vantage@yahoogroups.com
>>> Sent: Thu, 2 June, 2011 17:01:06
>>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>>>
>>>
>>> The 7xxx errors are usually the result of a loss in connectivity to the
>>> server.
>>>
>>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
>>> >wrote:
>>>
>>> >
>>> >
>>> > We have several MES and HH devices where we are starting to get lots of
>>> > 7175 and
>>> > 7224 errors.
>>> >
>>> > This is happening very frequently and it stopping our staff from
>>> > working.
>>> >
>>> > Please treat this as Priority.
>>> >
>>> > Usually they get one 7175 followed by two-three 7224, then you have to
>>> > close the
>>> > session and start again.
>>> >
>>> > We have tried clearing out the local cache and it makes no difference.
>>> >
>>> > This is only happening on our shopfloor MES and Hand Held terminals
>>> > (however it
>>> > is only happening in our stores department so it may be customisation
>>> > related
>>> > using our CSG screens).
>>> >
>>> > Does anyone have any suggestions?
>>> >
>>> > Thanks.
>>> >
>>> > [Non-text portions of this message have been removed]
>>> >
>>> >
>>> >
>>>
>>> --
>>> *Waffqle Driggers*
>>>
>>> *High End Dev, System Design, Profit Drinking
>>> *
>>> *:: 904.962.2887*
>>> *:: waffqle@...*
>>> *:: NO FAXES*
>>>
>>> *
>>>
>>>
>>> *
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>> ------------------------------------
>>>
>>>
>>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>>> have
>>>
>>> already linked your email address to a yahoo id to enable access. )
>>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>>> Crystal Reports and other 'goodies', please goto:
>>> http://groups.yahoo.com/group/vantage/files/.
>>>
>>> (2) To search through old msg's goto:
>>> http://groups.yahoo.com/group/vantage/messages
>>> (3) To view links to Vendors that provide Vantage services goto:
>>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>>
>>>
>>> [Non-text portions of this message have been removed]
>>>
>>>
>>>
>>
>>
>>
>> --
>> *Waffqle Driggers*
>> *High End Dev, System Design, Profit Drinking
>> *
>> *:: 904.962.2887*
>> *:: waffqle@...*
>> *:: NO FAXES*
>>
>> *
>>
>> *
>>
>>
>> [Non-text portions of this message have been removed]
>>
>>
>>
>> ------------------------------------
>>
>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
>> have already linked your email address to a yahoo id to enable access. )
>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>> Crystal Reports and other 'goodies', please goto:
>> http://groups.yahoo.com/group/vantage/files/.
>> (2) To search through old msg's goto:
>> http://groups.yahoo.com/group/vantage/messages
>> (3) To view links to Vendors that provide Vantage services goto:
>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>>
>>
>>
>
>
>
> ------------------------------------
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
>already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report Builder and
>Crystal Reports and other 'goodies', please goto:
>http://groups.yahoo.com/group/vantage/files/.
>
> (2) To search through old msg's goto:
>http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
>http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
>
>
>
>
>
> -----
> No virus found in this message.
> Checked by AVG - www.avg.com
> Version: 10.0.1375 / Virus Database: 1511/3675 - Release Date: 06/02/11
>

[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]
Its possible. If you're running on a secure network, maybe try disabling the
Windows Firewall on one of the machines and seeing if there's any result.
Seems like a bit of a longshot; but it can't hurt to try.

Maybe try putting one of them on a different switch?

On Fri, Jun 3, 2011 at 8:54 AM, Chris Thompson <chriselectrix@...>wrote:

>
>
> We have only just started getting the error in the last couple of months.
>
> Maybe a windows update has 'updated' some of the settings.
>
> ________________________________
> From: Chris Robisch <bluewine@...>
> To: vantage@yahoogroups.com
> Sent: Thu, 2 June, 2011 17:34:07
>
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
>
> We were getting the same errors on our Citrix Server until we moved it
> outside
> the firewall. Our Network Admin thought the firewall was closing sessions
> after
> an idle timeout.
>
> ----- Original Message -----
> From: "Charles Carden" <shadowcar1449@...>
> To: <vantage@yahoogroups.com>
> Sent: Thursday, June 02, 2011 9:28 AM
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
> > If it is specific users and not all I would look for something in the
> > connectivity on the network, such as a switch, that seperates those users
>
> > from the others. I agree with the previous evaluation that the error is
> due
> > to a loss of connection to the server.
> >
> > Charles Carden
> > IT Manager
> > Manitex, Inc.
> > Georgetown, Texas
> > ----- Original Message -----
> > From: "Waffqle" <waffqle@...>
> > To: <vantage@yahoogroups.com>
> > Sent: Thursday, June 02, 2011 11:11 AM
> > Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
> >
> >
> >> Hate to say it, but that the only cause I've seen before. Sounds like
> you
> >> may have found a new issue...
> >>
> >> Is the device sleeping/hibernating?
> >>
> >> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
> >> <chriselectrix@...>wrote:
> >>
> >>>
> >>>
> >>> We thought that initially because they devices are wireless, but then
> we
> >>> wired
> >>> one to the network and it had the same faults.
> >>>
> >>> ________________________________
> >>> From: Waffqle <waffqle@...>
> >>> To: vantage@yahoogroups.com
> >>> Sent: Thu, 2 June, 2011 17:01:06
> >>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
> >>>
> >>>
> >>> The 7xxx errors are usually the result of a loss in connectivity to the
> >>> server.
> >>>
> >>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <
> chriselectrix@...
> >>> >wrote:
> >>>
> >>> >
> >>> >
> >>> > We have several MES and HH devices where we are starting to get lots
> of
> >>> > 7175 and
> >>> > 7224 errors.
> >>> >
> >>> > This is happening very frequently and it stopping our staff from
> >>> > working.
> >>> >
> >>> > Please treat this as Priority.
> >>> >
> >>> > Usually they get one 7175 followed by two-three 7224, then you have
> to
> >>> > close the
> >>> > session and start again.
> >>> >
> >>> > We have tried clearing out the local cache and it makes no
> difference.
> >>> >
> >>> > This is only happening on our shopfloor MES and Hand Held terminals
> >>> > (however it
> >>> > is only happening in our stores department so it may be customisation
> >>> > related
> >>> > using our CSG screens).
> >>> >
> >>> > Does anyone have any suggestions?
> >>> >
> >>> > Thanks.
> >>> >
> >>> > [Non-text portions of this message have been removed]
> >>> >
> >>> >
> >>> >
> >>>
> >>> --
> >>> *Waffqle Driggers*
> >>>
> >>> *High End Dev, System Design, Profit Drinking
> >>> *
> >>> *:: 904.962.2887*
> >>> *:: waffqle@...*
> >>> *:: NO FAXES*
> >>>
> >>> *
> >>>
> >>>
> >>> *
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>> ------------------------------------
> >>>
> >>>
> >>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> >>> have
> >>>
> >>> already linked your email address to a yahoo id to enable access. )
> >>> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> >>> Crystal Reports and other 'goodies', please goto:
> >>> http://groups.yahoo.com/group/vantage/files/.
> >>>
> >>> (2) To search through old msg's goto:
> >>> http://groups.yahoo.com/group/vantage/messages
> >>> (3) To view links to Vendors that provide Vantage services goto:
> >>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >>>
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>>
> >>>
> >>
> >>
> >>
> >> --
> >> *Waffqle Driggers*
> >> *High End Dev, System Design, Profit Drinking
> >> *
> >> *:: 904.962.2887*
> >> *:: waffqle@...*
> >> *:: NO FAXES*
> >>
> >> *
> >>
> >> *
> >>
> >>
> >> [Non-text portions of this message have been removed]
> >>
> >>
> >>
> >> ------------------------------------
> >>
> >> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> >> have already linked your email address to a yahoo id to enable access. )
> >> (1) To access the Files Section of our Yahoo!Group for Report Builder
> and
> >> Crystal Reports and other 'goodies', please goto:
> >> http://groups.yahoo.com/group/vantage/files/.
> >> (2) To search through old msg's goto:
> >> http://groups.yahoo.com/group/vantage/messages
> >> (3) To view links to Vendors that provide Vantage services goto:
> >> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >>
> >>
> >>
> >
> >
> >
> > ------------------------------------
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> have
> >already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder and
>
> >Crystal Reports and other 'goodies', please goto:
> >http://groups.yahoo.com/group/vantage/files/.
> >
> > (2) To search through old msg's goto:
> >http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> >http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >
> >
> >
> >
> >
> > -----
> > No virus found in this message.
> > Checked by AVG - www.avg.com
> > Version: 10.0.1375 / Virus Database: 1511/3675 - Release Date: 06/02/11
> >
>
> [Non-text portions of this message have been removed]
>
> [Non-text portions of this message have been removed]
>
>
>



--
*Waffqle Driggers*
*High End Dev, System Design, Profit Drinking
*
*:: 904.962.2887*
*:: waffqle@...*
*:: NO FAXES*

*

*


[Non-text portions of this message have been removed]
I once had this issue when there was an IP conflict, someone had pluged a device into the network that happened to have the same IP as the client. Look in the event logs on the problem clients for an error that could cause the clent to have issues communicating with the server.

--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> We have only just started getting the error in the last couple of months.
> ÂÂ
> Maybe a windows update has 'updated' some of the settings.
>
>
>
>
> ________________________________
> From: Chris Robisch <bluewine@...>
> To: vantage@yahoogroups.com
> Sent: Thu, 2 June, 2011 17:34:07
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
> ÂÂ
> We were getting the same errors on our Citrix Server until we moved it outside
> the firewall. Our Network Admin thought the firewall was closing sessions after
> an idle timeout.
>
> ----- Original Message -----
> From: "Charles Carden" <shadowcar1449@...>
> To: <vantage@yahoogroups.com>
> Sent: Thursday, June 02, 2011 9:28 AM
> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
>
> > If it is specific users and not all I would look for something in the
> > connectivity on the network, such as a switch, that seperates those users
> > from the others. I agree with the previous evaluation that the error is due
> > to a loss of connection to the server.
> >
> > Charles Carden
> > IT Manager
> > Manitex, Inc.
> > Georgetown, Texas
> > ----- Original Message -----
> > From: "Waffqle" <waffqle@...>
> > To: <vantage@yahoogroups.com>
> > Sent: Thursday, June 02, 2011 11:11 AM
> > Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
> >
> >
> >> Hate to say it, but that the only cause I've seen before. Sounds like you
> >> may have found a new issue...
> >>
> >> Is the device sleeping/hibernating?
> >>
> >> On Thu, Jun 2, 2011 at 12:07 PM, Chris Thompson
> >> <chriselectrix@...>wrote:
> >>
> >>>
> >>>
> >>> We thought that initially because they devices are wireless, but then we
> >>> wired
> >>> one to the network and it had the same faults.
> >>>
> >>> ________________________________
> >>> From: Waffqle <waffqle@...>
> >>> To: vantage@yahoogroups.com
> >>> Sent: Thu, 2 June, 2011 17:01:06
> >>> Subject: Re: [Vantage] Clients regularly receiving 7175 and 7224 errors
> >>>
> >>>
> >>> The 7xxx errors are usually the result of a loss in connectivity to the
> >>> server.
> >>>
> >>> On Thu, Jun 2, 2011 at 11:13 AM, Chris Thompson <chriselectrix@...
> >>> >wrote:
> >>>
> >>> >
> >>> >
> >>> > We have several MES and HH devices where we are starting to get lots of
> >>> > 7175 and
> >>> > 7224 errors.
> >>> >
> >>> > This is happening very frequently and it stopping our staff from
> >>> > working.
> >>> >
> >>> > Please treat this as Priority.
> >>> >
> >>> > Usually they get one 7175 followed by two-three 7224, then you have to
> >>> > close the
> >>> > session and start again.
> >>> >
> >>> > We have tried clearing out the local cache and it makes no difference.
> >>> >
> >>> > This is only happening on our shopfloor MES and Hand Held terminals
> >>> > (however it
> >>> > is only happening in our stores department so it may be customisation
> >>> > related
> >>> > using our CSG screens).
> >>> >
> >>> > Does anyone have any suggestions?
> >>> >
> >>> > Thanks.
> >>> >
> >>> > [Non-text portions of this message have been removed]
> >>> >
> >>> >
> >>> >
> >>>
> >>> --
> >>> *Waffqle Driggers*
> >>>
> >>> *High End Dev, System Design, Profit Drinking
> >>> *
> >>> *:: 904.962.2887*
> >>> *:: waffqle@...*
> >>> *:: NO FAXES*
> >>>
> >>> *
> >>>
> >>>
> >>> *
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>> ------------------------------------
> >>>
> >>>
> >>> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> >>> have
> >>>
> >>> already linked your email address to a yahoo id to enable access. )
> >>> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> >>> Crystal Reports and other 'goodies', please goto:
> >>> http://groups.yahoo.com/group/vantage/files/.
> >>>
> >>> (2) To search through old msg's goto:
> >>> http://groups.yahoo.com/group/vantage/messages
> >>> (3) To view links to Vendors that provide Vantage services goto:
> >>> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >>>
> >>>
> >>> [Non-text portions of this message have been removed]
> >>>
> >>>
> >>>
> >>
> >>
> >>
> >> --
> >> *Waffqle Driggers*
> >> *High End Dev, System Design, Profit Drinking
> >> *
> >> *:: 904.962.2887*
> >> *:: waffqle@...*
> >> *:: NO FAXES*
> >>
> >> *
> >>
> >> *
> >>
> >>
> >> [Non-text portions of this message have been removed]
> >>
> >>
> >>
> >> ------------------------------------
> >>
> >> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
> >> have already linked your email address to a yahoo id to enable access. )
> >> (1) To access the Files Section of our Yahoo!Group for Report Builder and
> >> Crystal Reports and other 'goodies', please goto:
> >> http://groups.yahoo.com/group/vantage/files/.
> >> (2) To search through old msg's goto:
> >> http://groups.yahoo.com/group/vantage/messages
> >> (3) To view links to Vendors that provide Vantage services goto:
> >> http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >>
> >>
> >>
> >
> >
> >
> > ------------------------------------
> >
> > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
> >already linked your email address to a yahoo id to enable access. )
> > (1) To access the Files Section of our Yahoo!Group for Report Builder and
> >Crystal Reports and other 'goodies', please goto:
> >http://groups.yahoo.com/group/vantage/files/.
> >
> > (2) To search through old msg's goto:
> >http://groups.yahoo.com/group/vantage/messages
> > (3) To view links to Vendors that provide Vantage services goto:
> >http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> >
> >
> >
> >
> >
> > -----
> > No virus found in this message.
> > Checked by AVG - www.avg.com
> > Version: 10.0.1375 / Virus Database: 1511/3675 - Release Date: 06/02/11
> >
>
> [Non-text portions of this message have been removed]
>
>
>
>
> [Non-text portions of this message have been removed]
>
Are you getting the "4GL STOP" with that error?


--- In vantage@yahoogroups.com, Chris Thompson <chriselectrix@...> wrote:
>
> We have several MES and HH devices where we are starting to get lots of 7175 and
> 7224 errors.
> Â
> This is happening very frequently and it stopping our staff from working.
> Â
> Please treat this as Priority.
> Â
> Usually they get one 7175 followed by two-three 7224, then you have to close the
> session and start again.
> Â
> We have tried clearing out the local cache and it makes no difference.
> Â
> This is only happening on our shopfloor MES and Hand Held terminals (however it
> is only happening in our stores department so it may be customisation related
> using our CSG screens).
> Â
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>
We had excessive 7175 and 7224 errors. They almost exclusively occurred in
our remote location. It didn't seem to matter how many users were logged in
or even what time of day. I had it happen to me on a Saturday afternoon
when I was the only one there. We tried everything inside Epicor and
nothing worked. Then, we had Fiber Optics cable installed and that was the
end of it! Is there is anything you can do to increase your network speed?



Michelle Giesige



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
pcivantage
Sent: Friday, June 03, 2011 2:51 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors





Are you getting the "4GL STOP" with that error?

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , Chris
Thompson <chriselectrix@...> wrote:
>
> We have several MES and HH devices where we are starting to get lots of
7175 and
> 7224 errors.
>
> This is happening very frequently and it stopping our staff from working.
>
> Please treat this as Priority.
>
> Usually they get one 7175 followed by two-three 7224, then you have to
close the
> session and start again.
>
> We have tried clearing out the local cache and it makes no difference.
>
> This is only happening on our shopfloor MES and Hand Held terminals
(however it
> is only happening in our stores department so it may be customisation
related
> using our CSG screens).
>
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>





[Non-text portions of this message have been removed]
Apart from installing fresh cabling etc, there isnt much we can do. The network
is very good throughout the entire site so it shouldnt be any different in our
stores location.

One thing we are noticing a lot of is in the Event Viewer we get dozens and
dozens of warnings just before the MES/HH get the error. Once we get the error,
the warnings subside for 5-60 minutes, then they start up again and stop when we
get the error.

The warning is " -l exceeded. Automatically increasing from 1020 to 1030 (5408)
"

We have been told by Epicor just to ignore these warnings, but it does seem
co-incidental that they only seem to occur just before one of the HH or
Terminals receives the 7175 / 7224 error.

Also, the HH units (where the errors occur the most) are RDP to a server which
is sat right below the main Epicor server. Even if these hand held units lost
wifi connection, the session would remain open on the server so when they
reconnect they dont need to log in again.

If there was an issue with the connection between the server (where the HH
connect to) and the Epicor server, wouldn't we receive the error on all hand
helds at the same (or similar) time?




________________________________
From: Michelle Giesige <mgiesige@...>
To: vantage@yahoogroups.com
Sent: Sat, 4 June, 2011 19:06:13
Subject: RE: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors

Â
We had excessive 7175 and 7224 errors. They almost exclusively occurred in
our remote location. It didn't seem to matter how many users were logged in
or even what time of day. I had it happen to me on a Saturday afternoon
when I was the only one there. We tried everything inside Epicor and
nothing worked. Then, we had Fiber Optics cable installed and that was the
end of it! Is there is anything you can do to increase your network speed?

Michelle Giesige

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
pcivantage
Sent: Friday, June 03, 2011 2:51 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors

Are you getting the "4GL STOP" with that error?

--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> , Chris
Thompson <chriselectrix@...> wrote:
>
> We have several MES and HH devices where we are starting to get lots of
7175 and
> 7224 errors.
>
> This is happening very frequently and it stopping our staff from working.
>
> Please treat this as Priority.
>
> Usually they get one 7175 followed by two-three 7224, then you have to
close the
> session and start again.
>
> We have tried clearing out the local cache and it makes no difference.
>
> This is only happening on our shopfloor MES and Hand Held terminals
(however it
> is only happening in our stores department so it may be customisation
related
> using our CSG screens).
>
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]




[Non-text portions of this message have been removed]
For the handhelds I would look into running a malware scanner and check for something that shouldn’t be there.

In addition on the RDP server make sure you have it set to application performance, not appearance. That is done from Advanced System Properties, Performance Settings. It may require a reboot of the server.

"Zac" Jason Woodward
Network Administrator
Intermountain Electronics, Inc.
O: 877-544-2291
M: 435-820-6515
F: 435-637-9601
www.ie-corp.com

Creating customer confidence through extraordinary service and experienced industry experts.

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Chris Thompson
Sent: Monday, June 06, 2011 1:40 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors



Apart from installing fresh cabling etc, there isnt much we can do. The network
is very good throughout the entire site so it shouldnt be any different in our
stores location.

One thing we are noticing a lot of is in the Event Viewer we get dozens and
dozens of warnings just before the MES/HH get the error. Once we get the error,
the warnings subside for 5-60 minutes, then they start up again and stop when we
get the error.

The warning is " -l exceeded. Automatically increasing from 1020 to 1030 (5408)
"

We have been told by Epicor just to ignore these warnings, but it does seem
co-incidental that they only seem to occur just before one of the HH or
Terminals receives the 7175 / 7224 error.

Also, the HH units (where the errors occur the most) are RDP to a server which
is sat right below the main Epicor server. Even if these hand held units lost
wifi connection, the session would remain open on the server so when they
reconnect they dont need to log in again.

If there was an issue with the connection between the server (where the HH
connect to) and the Epicor server, wouldn't we receive the error on all hand
helds at the same (or similar) time?

________________________________
From: Michelle Giesige <mgiesige@...<mailto:mgiesige%40randallbearings.com>>
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Sent: Sat, 4 June, 2011 19:06:13
Subject: RE: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors


We had excessive 7175 and 7224 errors. They almost exclusively occurred in
our remote location. It didn't seem to matter how many users were logged in
or even what time of day. I had it happen to me on a Saturday afternoon
when I was the only one there. We tried everything inside Epicor and
nothing worked. Then, we had Fiber Optics cable installed and that was the
end of it! Is there is anything you can do to increase your network speed?

Michelle Giesige

From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of
pcivantage
Sent: Friday, June 03, 2011 2:51 PM
To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
Subject: [Vantage] Re: Clients regularly receiving 7175 and 7224 errors

Are you getting the "4GL STOP" with that error?

--- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> <mailto:vantage%40yahoogroups.com> , Chris
Thompson <chriselectrix@...> wrote:
>
> We have several MES and HH devices where we are starting to get lots of
7175 and
> 7224 errors.
>
> This is happening very frequently and it stopping our staff from working.
>
> Please treat this as Priority.
>
> Usually they get one 7175 followed by two-three 7224, then you have to
close the
> session and start again.
>
> We have tried clearing out the local cache and it makes no difference.
>
> This is only happening on our shopfloor MES and Hand Held terminals
(however it
> is only happening in our stores department so it may be customisation
related
> using our CSG screens).
>
> Does anyone have any suggestions?
>
> Thanks.
>
> [Non-text portions of this message have been removed]
>

[Non-text portions of this message have been removed]

[Non-text portions of this message have been removed]



[Non-text portions of this message have been removed]