# Closing a job "A labor detail record is either active or has not been approved."

**URL:** <https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827>\
**Category:** Epicor ERP 10\
**Tags:** e10\
**Created:** [April 20, 2021, 1:32pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827 "2021-04-20T13:32:07Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 1:32pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/1 "2021-04-20T13:32:07Z")

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Hello All, running into an issue where I am trying to close a job, and am receiving “A labor detail record is either active or has not been approved.”

How can I see what the issue is, also , is there a way I can see all employees still clocked into the job, without having to go 1 by 1 to all my employees?

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**Author:** ![Devin.Draeger](https://www.epiusers.help/user_avatar/www.epiusers.help/devin.draeger/32/63726_2.png) [@Devin.Draeger](https://www.epiusers.help/u/Devin.Draeger)\
**Post date:** [April 20, 2021, 1:51pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/2 "2021-04-20T13:51:13Z")

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I use this baq it is updateable to end the activity. But i all so think there is a Conversion workbench fix that could also work for you as well. but this will help identify it.

[LaborDtl.baq](https://www.epiusers.help/uploads/short-url/igdMU8P1f9IBilg8D57o8W262a.baq) (48.1 KB)

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 1:52pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/3 "2021-04-20T13:52:13Z")

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Thanks Devin, but surely there must be a way to do this without a BAQ, I like to understand what I am working with before I jump into shortcuts, because if something breaks… I don’t know how to fix it.

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**Author:** ![Evan\_Purdy](https://www.epiusers.help/user_avatar/www.epiusers.help/evan_purdy/32/69101_2.png) [@Evan\_Purdy](https://www.epiusers.help/u/Evan_Purdy)\
**Post date:** [April 20, 2021, 1:58pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/4 "2021-04-20T13:58:24Z")

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Actually we had some that were so broken they couldn’t even be fixed by the BAQ and we had to have support make us a datafix.

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 1:59pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/5 "2021-04-20T13:59:44Z")

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so as you see it, the only way to see if someone is logged in… is to go 1 by 1, or just to fix the issue I am running into regarding the labor detail record?

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**Author:** ![Evan\_Purdy](https://www.epiusers.help/user_avatar/www.epiusers.help/evan_purdy/32/69101_2.png) [@Evan\_Purdy](https://www.epiusers.help/u/Evan_Purdy)\
**Post date:** [April 20, 2021, 2:16pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/6 "2021-04-20T14:16:22Z")

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Sorry, jumped ahead and assumed you had found the transaction and couldn’t get it fixed.

Job Tacker → Job Details → Operations → Labor Transactions should get you what you are looking for I think.

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 2:17pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/7 "2021-04-20T14:17:04Z")

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Ohhhh, I think that is it, thank you, working on it now

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 2:33pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/8 "2021-04-20T14:33:01Z")

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Ok, is there a way to retrieve the labor transactions for all operations, rather than clicking one by one?

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**Author:** ![Evan\_Purdy](https://www.epiusers.help/user_avatar/www.epiusers.help/evan_purdy/32/69101_2.png) [@Evan\_Purdy](https://www.epiusers.help/u/Evan_Purdy)\
**Post date:** [April 20, 2021, 2:48pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/9 "2021-04-20T14:48:10Z")

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… the BAQ @Devin.Draeger posted? 😆

There might be, but I don’t know off the top of my head

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**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 2:49pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/10 "2021-04-20T14:49:16Z")

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uggg, that hurts,… not for me, I am the IT Manager, and just making it work but for the team that will be using it. Since I see that when I click off that operation, then come back to it, it is gone, does this mean it really does not need to be retrieved, only when you want to track?

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**Author:** ![Banderson](https://www.epiusers.help/user_avatar/www.epiusers.help/banderson/32/50875_2.png) [@Banderson](https://www.epiusers.help/u/Banderson)\
**Post date:** [April 20, 2021, 2:50pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/11 "2021-04-20T14:50:46Z")

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Try the job status dashboard. I think it will have what you need.

 ![image](https://www.epiusers.help/uploads/default/original/3X/a/e/ae67b6c8043f213690c5f3156be13f50f68cdc6c.png)

 ![image](https://www.epiusers.help/uploads/default/original/3X/6/c/6cef7b7bbefd39be92934b9bddf64b4bc7183db9.png)

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**Author:** ![Evan\_Purdy](https://www.epiusers.help/user_avatar/www.epiusers.help/evan_purdy/32/69101_2.png) [@Evan\_Purdy](https://www.epiusers.help/u/Evan_Purdy)\
**Post date:** [April 20, 2021, 2:55pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/12 "2021-04-20T14:55:16Z")

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Nice, I think more people at my workplace could make use of that

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**Author:** ![Banderson](https://www.epiusers.help/user_avatar/www.epiusers.help/banderson/32/50875_2.png) [@Banderson](https://www.epiusers.help/u/Banderson)\
**Post date:** [April 20, 2021, 2:57pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/13 "2021-04-20T14:57:38Z")

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It’s super helpful, and kind of hidden. There is lots of good info in there.

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<div class="post-metadata">

**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 2:58pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/14 "2021-04-20T14:58:38Z")

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yeah, thinking of adding that to my document, thank you

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<div class="post-metadata">

**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 6:16pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/15 "2021-04-20T18:16:22Z")

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SO i guess there is still something I am missing

 ![image](https://www.epiusers.help/uploads/default/original/3X/7/c/7ca264fe1d1c1722c6d6a4f5ce8df29eeeffdb43.png)

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<div class="post-metadata">

**Author:** ![Banderson](https://www.epiusers.help/user_avatar/www.epiusers.help/banderson/32/50875_2.png) [@Banderson](https://www.epiusers.help/u/Banderson)\
**Post date:** [April 20, 2021, 6:17pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/16 "2021-04-20T18:17:43Z")

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What’s your question? The tabs on top show the details.

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<div class="post-metadata">

**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 6:18pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/17 "2021-04-20T18:18:40Z")

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If I try to close it, I get the business logic error, a labor detail record is either active or has not been approved, but I am not sure what is not done

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**Author:** ![Banderson](https://www.epiusers.help/user_avatar/www.epiusers.help/banderson/32/50875_2.png) [@Banderson](https://www.epiusers.help/u/Banderson)\
**Post date:** [April 20, 2021, 6:19pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/18 "2021-04-20T18:19:24Z")

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What does this tab show?

![image](https://www.epiusers.help/uploads/default/original/3X/e/6/e6cf4f9fe44740c8a86f56aa5203e3220bed4c53.png)

click on the tab, then I think you might have to hit refresh

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<div class="post-metadata">

**Author:** ![iggy](https://www.epiusers.help/user_avatar/www.epiusers.help/iggy/32/27227_2.png) [@iggy](https://www.epiusers.help/u/iggy)\
**Post date:** [April 20, 2021, 6:22pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/19 "2021-04-20T18:22:39Z")

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I see that Opr complete, let me check to see if i can complete those from within the job, this is my test environment, we have not gone live yet, still working out some kinks, thanks for your patience.

 ![image](https://www.epiusers.help/uploads/default/original/3X/d/8/d8baa0948900e586bc833517eb41fe00e8e90148.png)

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<div class="post-metadata">

**Author:** ![Banderson](https://www.epiusers.help/user_avatar/www.epiusers.help/banderson/32/50875_2.png) [@Banderson](https://www.epiusers.help/u/Banderson)\
**Post date:** [April 20, 2021, 6:24pm UTC](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827/20 "2021-04-20T18:24:14Z")

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the 24:00 means that they are still clocked in.

 ![image](https://www.epiusers.help/uploads/default/original/3X/8/0/8079f93ef24bc8bfd742546d0091d865d0399735.png)

And the labor hours at 0

[Next page](https://www.epiusers.help/t/closing-a-job-a-labor-detail-record-is-either-active-or-has-not-been-approved/77827.md?page=2)
