I was reading through the community guidelines, specifically the updated part on consultants, and was struck by the highlighted sections below:
First off, as a non-partner, I don’t represent Epicor.
While independent consultants shouldn’t be at odds with Epicor, their client is paying them for work that is in the clients best interest. I’m not saying that non-partner consultants should ignore Epicor’s guidance. But the clients interest should come first. Obviously, this is most often achieved by working together with Epicor and and the client.
It’s a disservice to the client for the consultant to do something that goes against Epicor’s best practices, or future roadmaps. But there will be times when a clients business model (or budget) simply require a workaround. And I’m not talking about technical issues, but rather business (i.e. sales revenue for Epicor) issues. There’s always some optional functionality that a client could use (like configurator, Advanced Printing, etc…) , but might not have the budget or justification for the expense of it.
And isn’t one of Epicor’s business practices that it imposes on its partners that they meet sales requirements of Epicor products - i.e. getting their clients to buy more seats, modules, training, etc… So Epicor partners should be advising clients to purchase more from Epicor. Whether the client needs it or not.
And for the record, I’m not a traditional consultant. I’m only a consultant in the fact that the company I provide my Epicor services for, employs me as a consultant, and not a direct employee. I don’t offer my services to any other company.
Just my two cents on the topic.