The licenses are eaten when a user abnormally ends there connection, so when
a PC crashes it may or may not eat a license. At times we have done this on
a weekly basis. Sometimes we can go a month without running the license
reset. Basically the report builder will tell you how many licenses are
locked and you have to make the determination. Normally we listen for the
overhead pages for people to exit Vantage if they are not using it, that's
our indication something is wrong.
Paul
-----Original Message-----
From: PLAMAN DICK [mailto:dick.plaman@...]
Sent: Wednesday, June 25, 2003 9:52 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Connected Users (V5.1)
Thanks Paul,
how often do you have to do this?
nected Users (V5.1)
---------------------------------------
We are on Vantage 5.0 and have licenses that get "eaten" by Vantage often.
We called Vantage support and they sent us a report builder that showed
which licenses are locked up by Vantage. When we start getting Max users
we
run a licnese reset program that Vantage support gave us. You have to get
everyone out of Vantage to run this. Simply restarting Vantage will not
clear the liceses.
Yahoo! Groups Sponsor
ADVERTISEMENT
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]
a PC crashes it may or may not eat a license. At times we have done this on
a weekly basis. Sometimes we can go a month without running the license
reset. Basically the report builder will tell you how many licenses are
locked and you have to make the determination. Normally we listen for the
overhead pages for people to exit Vantage if they are not using it, that's
our indication something is wrong.
Paul
-----Original Message-----
From: PLAMAN DICK [mailto:dick.plaman@...]
Sent: Wednesday, June 25, 2003 9:52 AM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Connected Users (V5.1)
Thanks Paul,
how often do you have to do this?
nected Users (V5.1)
---------------------------------------
We are on Vantage 5.0 and have licenses that get "eaten" by Vantage often.
We called Vantage support and they sent us a report builder that showed
which licenses are locked up by Vantage. When we start getting Max users
we
run a licnese reset program that Vantage support gave us. You have to get
everyone out of Vantage to run this. Simply restarting Vantage will not
clear the liceses.
Yahoo! Groups Sponsor
ADVERTISEMENT
Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.
[Non-text portions of this message have been removed]