Patrick
February 2002 we purchased a 5 incident support package for $345. I
don't know what they are charging these days but it looks like they
have many options of support to choose from. I can say that they
have been very helpful to me. I'm not a network admin and knew
nothing of IIS when I started and they walked me through what I
needed to do. I have not been through an upgrade process yet (will
start soon) so I can't help you there, but I'm sure there a similar
issues whether you are dealing with Report Builder, Crystal, or
Access. If table names and field names change your going to have to
make changes to your reports.
Brian
February 2002 we purchased a 5 incident support package for $345. I
don't know what they are charging these days but it looks like they
have many options of support to choose from. I can say that they
have been very helpful to me. I'm not a network admin and knew
nothing of IIS when I started and they walked me through what I
needed to do. I have not been through an upgrade process yet (will
start soon) so I can't help you there, but I'm sure there a similar
issues whether you are dealing with Report Builder, Crystal, or
Access. If table names and field names change your going to have to
make changes to your reports.
Brian
--- In vantage@yahoogroups.com, pjw@s... wrote:
> Also what is the process for upgrading all these reports when a new
version
> of vantage is issued with schema changes, etc... Where the reports
need to
> be updated with new table and field names?
>
>
> Patrick Winter
>
>
> -----Original Message-----
> From: Brian Stenglein [mailto:bstenglein@c...]
> Sent: Monday, June 30, 2003 8:21 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: Converting from Report Builder to Crystal
>
>
> Patrick,
>
> We have over 100 reports and are distributing with Crystal Web
> Server. Vantage 5.0 Crystal 8.0. IIS Server Windows 2K. I won't
> say things have been problem free, what is in the computer world.
I
> will say that it works pretty slick, especially after we seperated
> IIS from our Domain server and put it on a Win2K box.
Ocaissionally
> we'll have to stop and restart a service to get things running
again.
>
> I will try to explain my setup.
>
> First, I have a RPT folder on this server that has 20 subfolders, 1
> for each department or group of report users. These folders are
> secure so that only me and my assistant can change them. Then in
> IIS, you set up a virtual directory pointing to each of the
> subfolders. For each report I go into internet explorer and type
the
> following
> path. //servername/virtual_directory_name/Report_Name.rpt. When
the
> report loads I do an Add to Favorites and an icon is created in my
> Windows/Favorites folder. I cut it from there and paste it into a
> corresponding subfolder in a Favorites directory.
>
> For example if I have a New Orders.rpt that Accounting uses I have
a
> file in R:\Rpts\Accounting\New Orders.rpt. My virtual directory is
> named Accounting. So I type in \\iisserver\accounting\new
orders.rpt
> in IE and make a favorite. I put the icon for the favorite in
> R:\Favorites\Accounting\. Users have read right to the Favorites
> folders for the reports that they use.
>
> Next I would put the icon for the favorite in the Vantage Favorites
> bar. The user would click the icon and the report would appear
after
> a little waiting (it could be faster of course). One major pain
I've
> run into is that since we've upgraded our Workstations to Win 2K or
> XP adding the favorite to the Vantage favorites bar doesn't work
> anymore. We are keeping one old 98 machine around just to set up
the
> favorites. The favorites icon can also be added to the Windows
> desktop for users that need info from Vantage but don't have a
> vantage license. I know there are others who have done some web
> pages with links to the report also. I would recommend having a
> support contract with Crystal Decisions, they were a lot of help
> getting the IIS server setup.
>
> I hope all this info gives you some help. Let me know if you have
> specific questions that I haven't addressed.
>
> Brian Stenglein
> Clow Stamping Company
>
> --- In vantage@yahoogroups.com, pjw@s... wrote:
> > Anyone distributing and securing over 100 reports with Crystal Web
> Component
> > Server?
> > Or atleast if you are how many reports are you maintaining this
way?
> > This is our replacement for report builder right?
> >
> > Patrick
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
> Your use of Yahoo! Groups is subject to
http://docs.yahoo.com/info/terms/