Copy All not working on Dashboard

I made a copy of an older BAQ and Dashboard to do some edits. The new grid has “Copy All” when you right-click on the grid in the dashboard designer menus. But the deployed dashboard has all the copy options grayed out. “Copy to Excel” shows, but it is temperamental (completely unreliable). Does anyone know how to activate “Copy All” or “Copy Selection”? I’ve been searching online for a few days and nothing I’ve found has worked so far.

Uncheck the group by Karin.Then try again.

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Thank you so much! That fixed it.