Since the latest version of Kinetic was released, I have several machines that can’t log into the Kinetic Browser and Epicor is saying that they are no longer supporting it. However I am unable to enter credit cards on sales orders using either Edge or Chrome. Tech support just wants me to trouble shot it for them. Anyone else having this issue and have they found a work around?
There is a hotfix available for the issue in 2024.2.4 where you can’t enter credit cards in the kinetic interface. I can’t tell if that is what you are talking about or something else.
Using Chrome or Microsoft Edge as the browser we are unable to put credit card numbers in a sales order. Support acts like they haven’t seen this, but I doubt we are the only ones with the issue.
There is a hotfix.
PRB0292075
Thank you! Don’t know why tech support wouldn’t tell me that!
1 Like