Credit Card Fee

Kinetic ERP
1

We are considering allowing customers to pay invoices using credit cards and charging a fee to do so. How can we add a fee to a posted invoice and calculate the fee? Is there a way to have the invoice give 2 balance due, 1 for other payment methods and another balance if cc is used?

2

This may not be the best way to do this, but what we do is:
Create a weekly Journal Entry to reconcile the “Surcharges” (that fee you’re talking about). Our CC Merchant adds it automatically to the charges, but the additional amount doesn’t import with the payment to Epicor. The journal reconciles the difference in the bank with our cash account in our journal.

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3

Are you using Epicor as your credit card processor? If so, when we asked Epicor didn’t properly support surcharging a few years ago.
We went with https://ebizcharge.com/ because they did have the option via their portal. We chose not to implement their full integration because we only do a few transactions a month.

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4

That’s who we use as well.

5

No, we do not use Epicor to process the credit cards. We use an external merchant and process the cash receipt in Epicor manually.

6

So the cash receipt does not reconcile with your merchant account?

7

Thank you. That gives me an idea to check with our merchant. If the merchant add it then we can create an ‘internal only’ misc invoice so we can select it at cash receipt entry.

8

That was one of the options we were looking at. I think we opted to go with the weekly reconciliation because there ended up being so many payments that it was taking our A/R team a lot of time just to create the additional misc invoices.

9

Keep in mind there are regulations around credit card surcharging that differ state to state. It will be hard to keep up with all the logic if you are trying to automate something.

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10

One way to handle this is by using a payment solution that automatically adds fees based on the payment method. When clients click a payment link, they’ll see two balances — one for standard payment methods and another if a credit card is selected — before the customer completes the payment. Some integrations, like EBizCharge, offer this functionality directly within Epicor, so the fee is calculated and applied without needing to manually adjust the invoice. Payments sync back to Epcior automatically, making reconciliation easier.

Here’s more info on surcharging with EBizCharge: https://tinyurl.com/mr9w8ea7