Credit Card Module and EPX

Hello!

We are looking at implementing Epicors CC Module and EPX to improve the overall flow of CCs Quote-to-Cash and improve PCI compliance. However, I have a few related questions.

  • Is anyone using them? If so, what are your thoughts? Pros / Cons
  • Is Professional Sevices required to install, configure and train? Or can it be done internally?
  • Alternatives?

Thanks,

-Norman

  • Is anyone using them? If so, what are your thoughts? Pros / Cons
    Yes, works fine , integrates great is easy to use. It “just works”

  • Is Professional Sevices required to install, configure and train? Or can it be done internally?
    No, you can do it its pretty trivial. Just intall the CR software, configure it and #MoveOn there isn’t a lot of configuration all of it is done inside Epicor.

The only complaint I’ve heard is that there is only one token per customer. So if you have a customer with multiple buyers that each have a different CC# then you have to take the number each time. At least that was true a year ago.

I heard this is now available in 700.

I don’t know if this means it stores the tokens or not.

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@Mark_Wonsil, although browsing through my help screens, there is no mention of how to do the multiple card setup.