We are looking at implementing Epicors CC Module and EPX to improve the overall flow of CCs Quote-to-Cash and improve PCI compliance. However, I have a few related questions.
Is anyone using them? If so, what are your thoughts? Pros / Cons
Is Professional Sevices required to install, configure and train? Or can it be done internally?
Is anyone using them? If so, what are your thoughts? Pros / Cons
Yes, works fine , integrates great is easy to use. It “just works”
Is Professional Sevices required to install, configure and train? Or can it be done internally?
No, you can do it its pretty trivial. Just intall the CR software, configure it and #MoveOn there isn’t a lot of configuration all of it is done inside Epicor.
The only complaint I’ve heard is that there is only one token per customer. So if you have a customer with multiple buyers that each have a different CC# then you have to take the number each time. At least that was true a year ago.