Credit card transactions

Occasionally, if the freight costs are on a sales order as a separate line item, the Credit Card on file is charged twice. Once for the actual materials amount and once for the freight costs. Vantage tech support told us that this is expected behavior. I find that hard to digest as if you buy something online then you are typically not billed twice for the same order totaling the final price - the credit card is billed only once. Has anyone had or having this issue currently? Do you have a workaround?

Thanks,
Kunal





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