Credit limit problem

I got " Order xxxx exceeded credit limit. Entry not allowed!", this customer has national account and it use parent’s credit. the order is 20k, i put 25k and 55k for the customer and its parent. but I still got the error message.

any one can help me out.



How much is owing on their account? The limit is applied by number of unpaid invoices

Hello Matt,
it is 20k. no invoice, only the order.
i fixed the problem. the problem is not credit limit. it seems it related to the cache.
what i did is to change to a dummy customer and change back to the original customer and then the credit limit takes the new amount.



Thanks for the update Eddy.