Are you generating the credit memo from the RMA? If the serial number is
recorded in the RMA, you should be able to have the serial number data.
Charlie Smith
Smith Business Services / 2W Technologies LLC
www.vistaconsultant.com <http://www.vistaconsultant.com/> /
www.2WTech.com
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brad.ebright
Sent: Monday, February 01, 2010 12:06 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Credit Memo and Serial Numbers
I got a request from the sales dept to show serial numbers and order
number information on Invoices and Credit Memos. I got it to work on the
Invoice, but can't seem to get any of the data on the Credit Memo.
Working through the RMA and Credit Memo process, I found a "bug?" in the
software. When creating the invoice for the Credit Memo, there is no
where to enter Serial Numbers or anything unlike when you are invoicing
the item normally.
So does anybody know where i can get the order information and the
serial numbers from so they show on a Credit Memo...
Thanks,
Brad
[Non-text portions of this message have been removed]
recorded in the RMA, you should be able to have the serial number data.
Charlie Smith
Smith Business Services / 2W Technologies LLC
www.vistaconsultant.com <http://www.vistaconsultant.com/> /
www.2WTech.com
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brad.ebright
Sent: Monday, February 01, 2010 12:06 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Credit Memo and Serial Numbers
I got a request from the sales dept to show serial numbers and order
number information on Invoices and Credit Memos. I got it to work on the
Invoice, but can't seem to get any of the data on the Credit Memo.
Working through the RMA and Credit Memo process, I found a "bug?" in the
software. When creating the invoice for the Credit Memo, there is no
where to enter Serial Numbers or anything unlike when you are invoicing
the item normally.
So does anybody know where i can get the order information and the
serial numbers from so they show on a Credit Memo...
Thanks,
Brad
[Non-text portions of this message have been removed]