# Crystal Runtime for E10

**Category:** [Epicor ERP 10](https://www.epiusers.help/c/e10/5)
**Created:** 2016-11-18 13:46 UTC
**Views:** 3198
**Replies:** 8
**URL:** https://www.epiusers.help/t/crystal-runtime-for-e10/36352

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## Post #1 by @ckrusen

I have a couple reports from V8 that I need in E10.  I'll eventually redo them in SSRS, but for now just need to get them running in E10.

1. Where should I store the CR .rpt files (We have separate boxes for the App server and SQL server)

2. Where can I get the Epicor Crystal Runtime for E10? 

I get the following error when trying to run a CR based report in E10
<img src="/uploads/default/original/1X/d44f2d62ce57af5afeb8135348d0a9c6dc6a58da.png" width="398" height="187">

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## Post #2 by @ckrusen

I found the CR Runtime

http://downloads.businessobjects.com/akdlm/cr4vs2010/CRforVS_redist_install_64bit_13_0_17.zip

Now where to put the rpt files (or set the CR report directory)??

<img src="/uploads/default/original/1X/0429f9faf036ad4237415985ac6f0a915961d7fc.png" width="550" height="180">

where is that "root" reports folder?

I've tried:
C:\inetpub\wwwroot\LIVE-CO\Server\reports\CustomReports
C:\inetpub\wwwroot\TEST-CO\Server\reports\CustomReports


The only other "reports" folders on the App server are:
C:\Epicor\ERP10\ERP10.1.400.0\SupplementalInstalls\SSRS\reports\
(pretty sure that is the source of reports for installation and not the repository)

C:\EpicorData\reports\ (pretty sure that's where the report data temporarily resides

Or am I looking in the wrong place and they belong on the DB server?

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## Post #3 by @josecgomez

Support has documents on this, give support a call

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## Post #4 by @kfierce

You need to create a Custom Report folder where the Epicor Data folder is.  Our looks like this:
C:\Epicor\EpicorData\CustomReports
I put all our Crystal .rpt files there and modified any RDDs needed.

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## Post #5 by @ckrusen

kfierce - I tried your suggestion, but still get:
> The report definition 'reports/CustomReports/_JobPickL-Summary3.rpt' could not be found.

 And as you can  below, the rpt file is there.

<img src="/uploads/default/original/1X/0093ec66e50a60cd736e6442c39db3f51a860e19.png" width="690" height="252">

The report I'm running uses the default JobPickL RDD.  I don't have to make a new RDD, do I?

<img src="/uploads/default/original/1X/378397e36fe7c9d02cce5e30dc949e65a05441f3.png" width="671" height="173">

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## Post #6 by @duckor

I had to do C:\EpicorData\CustomReports to get mine to work.

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## Post #7 by @josecgomez

Hate to beat a dead horse here... but stuff like this Epicor Support has very well documented... Give support a call

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## Post #8 by @ckrusen

Call placed .

I guess beating a dead horse can yield results. ;)

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## Post #9 by @kfierce

make sure you have the correct path in the report style.  if that does not work I would call support.

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**Canonical:** https://www.epiusers.help/t/crystal-runtime-for-e10/36352
**Original content:** https://www.epiusers.help/t/crystal-runtime-for-e10/36352