Customer Connect + Product Configurator performance?

Yahoo Archive
1
Mark...we were hoping the patch might help, but unfortunately not. We
did upgrade to 403D recently and are seeing the same results. The
"Test Inputs" method does take a reasonable amount of time (on the
scale you're talking about - 5-10 seconds). But the online/Customer
Connect component is still near that 9 minute mark.

Something is set up wrong or too complex, but we haven't gotten much
help or direction from Epicor on the topic.

-Steve

--- In vantage@yahoogroups.com, Mark Turner <mturnercig@...> wrote:
>
> Steve,
>
> We do not use Customer Connect, but we are developing a fairly
complex configurator. Under 803.403A it was taking 20 to 30 seconds
to "Test Inputs". After I applied patch "D" the same config takes
less than a second. Maybe the improvements to the inner workings of
the configurator would benefit Customer Connect, as well?
>
> Mark
>
>
> ----- Original Message ----
> From: steve.thoms <steve.thoms@...>
> To: vantage@yahoogroups.com
> Sent: Monday, December 17, 2007 1:19:52 PM
> Subject: [Vantage] Customer Connect + Product Configurator performance?
>
> We have several large configurators (12 pages with many
> selections/options on each page, for example). Accessing one of the
> configurators via Customer Connect takes around 9 minutes from the
> time we click "Configure" to when the web page loads showing our
> configurator.
>
> Does anyone have any experience with configurators this size using
> Customer Connect? Or are there any general performance issues people
> would suggest we review?
>
> Thanks.
>
> -Steve
>
>
>
>
>
>
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> [Non-text portions of this message have been removed]
>
2
We have several large configurators (12 pages with many
selections/options on each page, for example). Accessing one of the
configurators via Customer Connect takes around 9 minutes from the
time we click "Configure" to when the web page loads showing our
configurator.

Does anyone have any experience with configurators this size using
Customer Connect? Or are there any general performance issues people
would suggest we review?

Thanks.

-Steve
3
Steve,

We do not use Customer Connect, but we are developing a fairly complex configurator. Under 803.403A it was taking 20 to 30 seconds to "Test Inputs". After I applied patch "D" the same config takes less than a second. Maybe the improvements to the inner workings of the configurator would benefit Customer Connect, as well?

Mark


----- Original Message ----
From: steve.thoms <steve.thoms@...>
To: vantage@yahoogroups.com
Sent: Monday, December 17, 2007 1:19:52 PM
Subject: [Vantage] Customer Connect + Product Configurator performance?

We have several large configurators (12 pages with many
selections/options on each page, for example). Accessing one of the
configurators via Customer Connect takes around 9 minutes from the
time we click "Configure" to when the web page loads showing our
configurator.

Does anyone have any experience with configurators this size using
Customer Connect? Or are there any general performance issues people
would suggest we review?

Thanks.

-Steve





____________________________________________________________________________________
Looking for last minute shopping deals?
Find them fast with Yahoo! Search. http://tools.search.yahoo.com/newsearch/category.php?category=shopping

[Non-text portions of this message have been removed]