# Customer Credit : Wrong Open orders value

**Category:** [Yahoo Archive](https://www.epiusers.help/c/yahoo-archive/9)
**Created:** 2001-04-24 13:05 UTC
**Views:** 574
**Replies:** 0
**URL:** https://www.epiusers.help/t/customer-credit-wrong-open-orders-value/2742

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## Post #1 by @system

<div id="ygrps-yiv-983813606">We&#39;re on Vantage 4.0, patch 812 :	<br/>
<br/>
Something was brought to my attention today from A/R : when you check<br/>
Customer Credit status, either in Customer maintenance, Credit, or through<br/>
A/R Customer Credit Manager, the total value shown in Open orders does not<br/>
include misc charges, so it&#39;s not using the order total but rather some<br/>
value in the order. This means it does not show what the customer really<br/>
owes us ! We use misc charges for some special discounts and customers are<br/>
put on credit hold when they shouldn&#39;t be !<br/>
<br/>
Searching back through all the Onelist postings I could not find a trace of<br/>
this, and I&#39;m wondering if someone knows if this is a known bug, or was it<br/>
fixed in a later patch or in v5 ? <br/>
Any input will be appreciated.<br/>
<br/>
	Thanks<br/>
<br/>
RichardL<br/>
IT manager<br/>
Wulftec International inc</div>

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**Canonical:** https://www.epiusers.help/t/customer-credit-wrong-open-orders-value/2742
**Original content:** https://www.epiusers.help/t/customer-credit-wrong-open-orders-value/2742