Customer part price not displaying in sales order

Yahoo Archive
1
I had to manually update the RDL to pull in the correct customer part number. The data should be on the XML so it was a simple fix.

What gets harder is if the customer wants you to drop ship with the 3rd party PN...
2

9.05.702A

 

We notice that when we enter a customer part number to a sales order, the price doesn’t come up, even though we have a customer part cross-reference set up.  It does change the part number to our part number and put the customer part number in the Customer Part Number field, but the price is zero.  Does anyone know if there is an SRC to fix this?  If we key in our part number to the part number field, it brings in the price.

 

Bethany Rye
Epicor Business Analyst
PTI Engineered Plastics

3

Do you have a customer price list?

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Friday, August 07, 2015 11:30 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Customer part price not displaying in sales order

 

 

9.05.702A

 

We notice that when we enter a customer part number to a sales order, the price doesn’t come up, even though we have a customer part cross-reference set up.  It does change the part number to our part number and put the customer part number in the Customer Part Number field, but the price is zero.  Does anyone know if there is an SRC to fix this?  If we key in our part number to the part number field, it brings in the price.

 

Bethany Rye
Epicor Business Analyst
PTI Engineered Plastics

4

Yes, we use customer price lists.

 

Bethany Rye
Epicor Business Analyst
PTI Engineered Plastics