Customer Tracker

We are in E10 patch 17, and while in the customer field in AR for example we do “Open With” and call the Customer Tracker it throws the error: “Failed to Auto-Search; Possible invalid primary adapter defined for Erp.UI.CustomerTracker” ???

Interestingly, it works for certain customers, but we couldn’t find a pattern.

Found the issue. We have added the CRM license recently, and we forgot to authorize users to the sales Territory.