When a quantity adjustment is made, our configuration requires the user the select a reason code. But when the cycle count process makes adjustments, it leaves the reason code blank. Is there a way for the cycle count process to add a reason code?
If you do not select reason code in “Count Discrepancy Reason Entry” . It will show blank. You need to select a reason code in Count Discrepancy Reason Entry form.
Hi, a little late to the thread but how do you fix this after posting?
We did not add reason code to one part upon posting the discrepancy and now this part’s variance price is sitting in our Suspense account. Is there an Ops way to fix this or are we limited to journal entry?
I’d really suggest you go the JE route. Once you use that Reason Code, you might not be able to delete it. Then you’ll forever have that code in the list that users could chose from. And odds are, that someone will choose it by accident.
There are ways to hide it, but that’s a pain to set them up.
Change you inventory adjustment account on you default Inventory COS WIP GL control code (it’s pointing to suspense right now per your explanation). If you require reasons for quantity adjustments, you’re probably safe just leaving this set on the control code, but you could set it back to suspense after running your cost capture and finalizing the transaction in question.
Understood, we definitely have to go the journal entry route, doing further digging I found that our control code for Inventory Adjustment was pointing at suspense, still working our set ups out before we go live.