Epicor support gave us an scr number which resolved the issue on Windows
7 PC with allowing the user to select the printer but not sure if it
addresses our issue. Were you previously getting the unhandled
exception error and with the fix, you are able to select the printer? I
tried recreating the dashboard and it works fine also. The issue seems
to happen on some custom dashboards but works ok on others.
________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brad_boes
Sent: Friday, January 25, 2013 3:28 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Dashboard printer setting
I could not find this, sorry. I do know that 700C is better.
--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Chang, Chia" wrote:
Behalf
7 PC with allowing the user to select the printer but not sure if it
addresses our issue. Were you previously getting the unhandled
exception error and with the fix, you are able to select the printer? I
tried recreating the dashboard and it works fine also. The issue seems
to happen on some custom dashboards but works ok on others.
________________________________
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of brad_boes
Sent: Friday, January 25, 2013 3:28 PM
To: vantage@yahoogroups.com
Subject: [Vantage] Re: Dashboard printer setting
I could not find this, sorry. I do know that 700C is better.
--- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
"Chang, Chia" wrote:
>with
> Brad,
>
> Do you have an SCR number or anything that I can reference back to
> Epicor? The error seems to work for some custom dashboards and not for[mailto:vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ] On
> others. Thanks for letting us know this is a bug.
>
>
>
> ________________________________
>
> From: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Behalf
> Of brad_boesbroken
> Sent: Friday, January 25, 2013 12:07 PM
> To: vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
> Subject: [Vantage] Re: Dashboard printer setting
>
>
>
>
>
> We are on 9.05.603 and printing from dsahboards we have built is
> also. It is a bug. We are moving to 700C which has it fixed. I am notyou
> sure what version they fixed it in, suppport should be able to tell
> that. It seemed like it was a client level fix that we did not want towe
> mess with. We have a screen shot printing tool called FastStone that
> have used as a work around.[Non-text portions of this message have been removed]
>
> Brad Boes
> Metalworks
>
> --- In vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com> ,
> "Chang, Chia" wrote:
> >
> > In our version 9.05.604, we are receiving an 'unhandled exception
> error'
> > when trying to print a custom dashboard. The error message we are
> > receiving is indicating "settings to access printer ... are not
> valid."
> > Has anyone encountered this issue or know what might be causing the
> > error?
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
>
>
> [Non-text portions of this message have been removed]
>