10.2.200.40
We have a number of users that are receiving new PCs that are throwing a new error concerning dashboards. The users are getting a message when trying to run a dashboard about needing to install a specific network printer, however the printer is not needed by most of them, and we should not have reports linked to the dashboards. This is occurring on runtime and compiled dashboards. I’ve tried specifying a different printer as the default on a system and restarting, however the dashboard is still requiring the printer to be installed. Has anyone experienced this before? How can I break the link between the dashboard and the printer? Any help would be greatly appreciated!