Data Collection Clock Out problem

Running v5.0. some users are able to select employee within Data
Collection. There is a job listed in activity reveiw screen for that
user, however with no job#. Have tried to run endact.r to end activity
but user is still unable to end activity and clock out. Have been in
contact w/ support regarding this issue but as of yet still have no
solution. Just wanted to see if anyone else has run into this problem
and whether or not you were able to fix.

Steven Beals
IT Manager
Beaver Brook Circuits, Inc.