Data Collection Error - 1 employee only

Yahoo Archive
1
I have opened up call number 832066PSC for the Data Collection/Plant Floor
DC bug:

Multi company plant floor data collection returns ** No EmpBasic record is
available. (91) error on some but not all employees trying to clock in,
clock to a job, or clock out, when both companies are opened in Vantage.


Paul

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 4:54 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


I think Paul figured it out and it seems as though it is a bug in Vantage.
I was able to duplicate the problem as Paul described below and here's what
*seems* to be causing it:

If we have a 'Shop Employee' linked to a USERID and that USER ID changes
companies in Office Vantage, he gets this error when he tries to log into
DC.


-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Friday, February 27, 2004 12:11 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Sarah,

I am having this problem when I am logged into a second company I have
created in the database. When I change my login to our regular company the
problem disappears. I would like to know if this is the case with you as
well....

Paul



-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 12:10 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
2
One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?
3
There is a progress utility that vantage can supply you with that will
clear locked up dc users
I don't remember the exact name of it but you should contact them


--- In vantage@yahoogroups.com, sarah.vareschi@n... wrote:
> One employee is getting an error when he tries to enter is id in
plant floor
> data collection. No other employees are having this problem. To
confuse
> things even more, the employee can log in and out of data collection
just
> find if he uses a regular vantage logon and uses the Office Data
Collection.
>
> The error he gets is:
>
> ** No EmpBasic record is available. (91)
>
> I am so confused. I tried running the endact program, but he does
not have
> any locked transactions. Then we tried having him logon to vantage and
> using office data collection and it worked fine. Any ideas?
4
Is this employee added in the "shop employee list" under Job Management and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



----------------------------------------------------------------------------
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Yahoo! Groups Links

a.. To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

b.. To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
5
You might check in the Master Employee file and make sure the "ACTIVE SHOP
EMPLOYEE" check box is Checked.

Shirley

_____

From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is this employee added in the "shop employee list" under Job Management and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



----------------------------------------------------------------------------

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b.. To unsubscribe from this group, send an email to:
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[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links





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6
Sarah:

I am sorry. I miss read you letter and sent you endact.r.

Please disregard my prior email.

RG
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



----------------------------------------------------------------------------
--
Yahoo! Groups Links

a.. To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

b.. To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
7
Yes. He's been using it for about 3 months without any problems. He also
logged in yesterday morning but found the problem when he tried to log in at
night. It's so strange b/c as far as I can tell, nothing changed yesterday.
We're going to try rebooting the vantage server at lunch time and see if
that helps.


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is this employee added in the "shop employee list" under Job Management and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



----------------------------------------------------------------------------
--
Yahoo! Groups Links

a.. To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

b.. To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
8
Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?
9
Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
10
In the Epicor ePortal I found a reference to error 91 on answerbook number
153MPS.

Error 91 is caused when you make some kind of query for a field to be
extracted from a record that is not available. This error may be caused by a
variety of reasons

Solution #1

Error 91 may be caused by a inconsistancy on a specific version of Vantage.
Make sure you are on the latest patch. Several printing problems that
produced an error 91 were fixed by a patch.


Solution #2

Make sure a record is available before attempting to reference its fields.
Review the logic of your procedure, and make use of the AVAILABLE function
if appropriate.


Solution #3

Error 91 has been fixed in the past by running IDXBUILD ALL. This is a
effective solution when the error 91 occurs as the result of running a
process (generating suggestions, checks, etc) in Vantage.


ADDITIONAL INFORMATION:

After you have reviewed these options, you may wish to contact Vantage
Technical Support for further assistance. Some occurances of error 91 may
require a fix program. These are specific programs that require that Vantage
Technical Support to review your situation before they can be sent. The
following is an example of a situation where a fix program was necessary:

"No VENDOR record is available" when printing an RFQ. - Fix program
CVVENDPP.R available.
(See page 340.42 for more information)

5/12/00---this error--984-- has been know to pop up along with error 91's
(No xxxx record is Available. (91) ) if employees click icons to many times
in succession. i.e., they had an icon for part tracker set up on data
collection machines, and when one particular employee
would click this icon, he recieved these error messages because he would
click it 3+ times rapidly in succession. Workaround-- train the employee to
click only once on the icon.

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes. He's been using it for about 3 months without any problems. He also
logged in yesterday morning but found the problem when he tried to log in
at
night. It's so strange b/c as far as I can tell, nothing changed
yesterday.
We're going to try rebooting the vantage server at lunch time and see if
that helps.


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is this employee added in the "shop employee list" under Job Management
and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To
confuse
things even more, the employee can log in and out of data collection
just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?



[Non-text portions of this message have been removed]
11
Wow - Thanks! (Not that I even know how to do some of this - like "Review
the logic of your procedure, and make use of the AVAILABLE function
if appropriate.", what the heck does that mean - but it helps!!)

Before I posted here I tried searching in answerbook for this error and
couldn't find anything. Maybe I made my search too specific or used too
many words. For learnings sake - What did you use for search words?


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 12:06 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

In the Epicor ePortal I found a reference to error 91 on answerbook number
153MPS.

Error 91 is caused when you make some kind of query for a field to be
extracted from a record that is not available. This error may be caused by a
variety of reasons

Solution #1

Error 91 may be caused by a inconsistancy on a specific version of Vantage.
Make sure you are on the latest patch. Several printing problems that
produced an error 91 were fixed by a patch.


Solution #2

Make sure a record is available before attempting to reference its fields.
Review the logic of your procedure, and make use of the AVAILABLE function
if appropriate.


Solution #3

Error 91 has been fixed in the past by running IDXBUILD ALL. This is a
effective solution when the error 91 occurs as the result of running a
process (generating suggestions, checks, etc) in Vantage.


ADDITIONAL INFORMATION:

After you have reviewed these options, you may wish to contact Vantage
Technical Support for further assistance. Some occurances of error 91 may
require a fix program. These are specific programs that require that Vantage
Technical Support to review your situation before they can be sent. The
following is an example of a situation where a fix program was necessary:

"No VENDOR record is available" when printing an RFQ. - Fix program
CVVENDPP.R available.
(See page 340.42 for more information)

5/12/00---this error--984-- has been know to pop up along with error 91's
(No xxxx record is Available. (91) ) if employees click icons to many times
in succession. i.e., they had an icon for part tracker set up on data
collection machines, and when one particular employee
would click this icon, he recieved these error messages because he would
click it 3+ times rapidly in succession. Workaround-- train the employee to
click only once on the icon.

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes. He's been using it for about 3 months without any problems. He also
logged in yesterday morning but found the problem when he tried to log in
at
night. It's so strange b/c as far as I can tell, nothing changed
yesterday.
We're going to try rebooting the vantage server at lunch time and see if
that helps.


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is this employee added in the "shop employee list" under Job Management
and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To
confuse
things even more, the employee can log in and out of data collection
just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
12
Sarah,

I am having this problem when I am logged into a second company I have
created in the database. When I change my login to our regular company the
problem disappears. I would like to know if this is the case with you as
well....

Paul



-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 12:10 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
13
Sarah,
Are you using the Vantage Gateway, for your data collection.
When we first tried the approach way back when with TT5's it was awfully
funky at times. We would get employee's stuck in the gateway machine from
time to time.

Shirley

_____

From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 12:10 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .

Tracking #: 406AA7EB0C575F4AB804253C9E900C6A5C75E2CB


[Non-text portions of this message have been removed]
14
HELLO:
Anyone listening
Vantage has a DC Fix progress file
I have it if you want it
HEre is the text file form the file

Install the program by copying the attached CLOCKOUT.R file to your
\Vantage directory.

To run the program.

1) Start a Vantage session.
2) Select menu options: Vantage Basic -> Command Window.
3) In the command windows key the command EDITPROG and press ENTER.
4) In the Procedure Editor window enter the command RUN CLOCKOUT.R and
press F2.
5) The program will then prompt for your Vantage Company ID/ and
Employee ID.
6) The program will end by displaying a completion message.
7) File|Exit|No to save changes when leaving the procedure editor
window.
15
Sarah,

Interesting coincidence. Yesterday afternoon only one of our shop employees
could not login to the machining center data collection. Error message read
"Record is in use". Epicor tech supp said they would send me the clockout.r
program to run to free this record. Three different people sent me three
different versions of that program. None ran correctly. I'm waiting now
for them to send me a freshly compiled version that they THINK they might be
able to send. He said that he didn't mind if I asked the Vantage group for
a copy - (but won't guarantee whether it will work correctly). And I really

So. Does someone out there have an unaltered copy of clockout.r, that works
on Vantage 4.00.904 - Progress 9.0B, that they would be willing to part
with?

Thanks.
Gary Polvinale
Denton ATD



-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?
16
Just the number 91 they also say some occurances of error 91
require a fix program. That is what meco_inc_paris was trying to tell you.
There is evidently a fix program available from Epicor support for this type
of problem.

[Paul Lipham]
-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 11:17 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Wow - Thanks! (Not that I even know how to do some of this - like "Review
the logic of your procedure, and make use of the AVAILABLE function
if appropriate.", what the heck does that mean - but it helps!!)

Before I posted here I tried searching in answerbook for this error and
couldn't find anything. Maybe I made my search too specific or used too
many words. For learnings sake - What did you use for search words?


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 12:06 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

In the Epicor ePortal I found a reference to error 91 on answerbook number
153MPS.

Error 91 is caused when you make some kind of query for a field to be
extracted from a record that is not available. This error may be caused by
a
variety of reasons

Solution #1

Error 91 may be caused by a inconsistancy on a specific version of
Vantage.
Make sure you are on the latest patch. Several printing problems that
produced an error 91 were fixed by a patch.


Solution #2

Make sure a record is available before attempting to reference its fields.
Review the logic of your procedure, and make use of the AVAILABLE function
if appropriate.


Solution #3

Error 91 has been fixed in the past by running IDXBUILD ALL. This is a
effective solution when the error 91 occurs as the result of running a
process (generating suggestions, checks, etc) in Vantage.


ADDITIONAL INFORMATION:

After you have reviewed these options, you may wish to contact Vantage
Technical Support for further assistance. Some occurances of error 91 may
require a fix program. These are specific programs that require that
Vantage
Technical Support to review your situation before they can be sent. The
following is an example of a situation where a fix program was necessary:

"No VENDOR record is available" when printing an RFQ. - Fix program
CVVENDPP.R available.
(See page 340.42 for more information)

5/12/00---this error--984-- has been know to pop up along with error 91's
(No xxxx record is Available. (91) ) if employees click icons to many
times
in succession. i.e., they had an icon for part tracker set up on data
collection machines, and when one particular employee
would click this icon, he recieved these error messages because he would
click it 3+ times rapidly in succession. Workaround-- train the employee
to
click only once on the icon.

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes. He's been using it for about 3 months without any problems. He
also
logged in yesterday morning but found the problem when he tried to log
in
at
night. It's so strange b/c as far as I can tell, nothing changed
yesterday.
We're going to try rebooting the vantage server at lunch time and see if
that helps.


-----Original Message-----
From: Paul Lipham [mailto:pml@...]
Sent: Friday, February 27, 2004 10:50 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is this employee added in the "shop employee list" under Job Management
and
Masterfile?

Paul
-----Original Message-----
From: sarah.vareschi@...
[mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 9:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only


One employee is getting an error when he tries to enter is id in plant
floor
data collection. No other employees are having this problem. To
confuse
things even more, the employee can log in and out of data collection
just
find if he uses a regular vantage logon and uses the Office Data
Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not
have
any locked transactions. Then we tried having him logon to vantage
and
using office data collection and it worked fine. Any ideas?



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links


Yahoo! Groups Sponsor
ADVERTISEMENT





----------------------------------------------------------------------------
--
Yahoo! Groups Links

a.. To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

b.. To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
17
We are getting ready to take inventory and we are going to use the tag
system that vantage has built in. I was just asked a question about getting
a report that would show the tag numbers and qty counted and also include
the value of the inventory for each tag. Does anyone know if the system has
this ability now or does it take a custom report?

Thanks,

Jeff Lionberger
Grimm Brothers Plastics


[Non-text portions of this message have been removed]
18
Thanks for the reply. No, we're just using regular Pc's with Shop floor DC
installed.


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Friday, February 27, 2004 12:14 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Sarah,
Are you using the Vantage Gateway, for your data collection.
When we first tried the approach way back when with TT5's it was awfully
funky at times. We would get employee's stuck in the gateway machine from
time to time.

Shirley

_____

From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 12:10 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

Yahoo! Groups Links
* To visit your group on the web, go to:
http://groups.yahoo.com/group/vantage/

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
<http://docs.yahoo.com/info/terms/> .

Tracking #: 406AA7EB0C575F4AB804253C9E900C6A5C75E2CB


[Non-text portions of this message have been removed]




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
19
I know about spoofing and all that, but my system is intercepting virus
laden emails to me from mpladson@... so could everybody run a quick
virus scan today.

Shirley

Tracking #: 15CA1FE819991949B1236D3A14C56679B479C1F6


[Non-text portions of this message have been removed]
20
I'm not exactly sure what you mean. If I 'change companies' to one of the
other companies in office vantage and then try to use the original company
to log in shop floor DC I can use it ok (I'm using my ID to test this)



-----Original Message-----
From: Paul Siebers [mailto:paul.siebers@...]
Sent: Friday, February 27, 2004 12:11 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Sarah,

I am having this problem when I am logged into a second company I have
created in the database. When I change my login to our regular company the
problem disappears. I would like to know if this is the case with you as
well....

Paul



-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 12:10 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only


Yes.


-----Original Message-----
From: Jerry Boyle [mailto:jboyle@...]
Sent: Friday, February 27, 2004 11:49 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] Data Collection Error - 1 employee only

Is he checked as a "production worker" in the shop employee master file?

Jerry Boyle, Controller
Sipco Molding Technologies
Meadville, PA. 16335
p 814.724.2243 x53
f 814.724.2244
Vantage 5.20.332

-----Original Message-----
From: sarah.vareschi@... [mailto:sarah.vareschi@...]
Sent: Friday, February 27, 2004 10:13 AM
To: vantage@yahoogroups.com
Subject: [Vantage] Data Collection Error - 1 employee only

One employee is getting an error when he tries to enter is id in plant floor
data collection. No other employees are having this problem. To confuse
things even more, the employee can log in and out of data collection just
find if he uses a regular vantage logon and uses the Office Data Collection.

The error he gets is:

** No EmpBasic record is available. (91)

I am so confused. I tried running the endact program, but he does not have
any locked transactions. Then we tried having him logon to vantage and
using office data collection and it worked fine. Any ideas?




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links






Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links