Terry,

I ran across that once at Walco. I called Epicor service and they sent me over a file to remove that person from data collection. Then you just clock that person back in and all should be well.

Jim Selinger
formerly, Walco Tool& Engineering, Lockport

----- Original Message -----
From: Terry Williams
Sent: Friday, May 04, 2001 11:22 AM
To: vantage@yahoogroups.com
Subject: [Vantage] data collection-valid employee 4.0

I have a DC user trying to clock out of data collection. I can see her
listed in the window but when I enter her clock number I get "A valid
employee ID is required". Checked the log files, event viewer-nothing. I
can select other employees in the window.

Some of you have run across this before. What to do?

Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
Meadville, PA 16335 814-333-6331 fax: 814-337-2548 tlw@...
www.chipsco.com

To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please go to: http://groups.yahoo.com/group/vantage/files/. Note: You must have already linked your email address to a yahoo id to enable access.

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I have had a couple people unable to log on - almost as if V has forgotten they exist. I went into User maintenance and checked Expire Password & Clear Password and this fixed the problem.

Also, check ProMon to make sure they aren't logged in multiple times.

R

Terry Williams wrote:

> I have a DC user trying to clock out of data collection. I can see her
> listed in the window but when I enter her clock number I get "A valid
> employee ID is required". Checked the log files, event viewer-nothing. I
> can select other employees in the window.
>
> Some of you have run across this before. What to do?
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
> Meadville, PA 16335 814-333-6331 fax: 814-337-2548 tlw@...
> www.chipsco.com
>
> To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please go to: http://groups.yahoo.com/group/vantage/files/. Note: You must have already linked your email address to a yahoo id to enable access.
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/

[Non-text portions of this message have been removed]

Thanks for the suggestion, Rick.

Problem solved. The employees were switched from hourly/active shop
employee to salary/non active shop employee after they clocked in for the
day. Switching them back to fixed it. Was able to select for clock out.
Then put them back to salary, left the active shop employee checked, zero
labor rate and clocked back in.

Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
Meadville, PA 16335 814-333-6331 fax: 814-337-2548 tlw@...
<mailto:tlw@...> www.chipsco.com <http://www.chipsco.com/>

-----Original Message-----
From: Rick Gors [mailto:rgors@...]
Sent: Friday, May 04, 2001 12:55 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] data collection-valid employee 4.0

I have had a couple people unable to log on - almost as if V has forgotten
they exist. I went into User maintenance and checked Expire Password &
Clear Password and this fixed the problem.

Also, check ProMon to make sure they aren't logged in multiple times.

R

Terry Williams wrote:

> I have a DC user trying to clock out of data collection. I can see her
> listed in the window but when I enter her clock number I get "A valid
> employee ID is required". Checked the log files, event viewer-nothing. I
> can select other employees in the window.
>
> Some of you have run across this before. What to do?
>
> Terry L. Williams I.S. Manager Chipsco, Inc. 9936 Liberty St. Ext.
> Meadville, PA 16335 814-333-6331 fax: 814-337-2548 tlw@...
> www.chipsco.com
>
> To access the Files Section of our Yahoo!Group for Report Builder and

Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/. Note: You must have already
linked your email address to a yahoo id to enable access.

>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/

[Non-text portions of this message have been removed]

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To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/. Note: You must have already
linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service
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